Oportun · 12 hours ago
Senior Manager, Security (R13784)
United States
Full-time
Remote
Senior LevelOportun is a mission-driven fintech that empowers members to achieve their financial goals. The Senior Manager, Security is responsible for leading security incident management, overseeing operations related to Workplace Services, and enhancing employee awareness of security policies while ensuring a safe work environment.
Consumer LendingDebit CardsFinancial ServicesFinTech
Responsibilities
Acts as the incident lead for security incidents within the assigned area of responsibility, ensuring proper communication, coordination, documentation, and corrective actions. Recommends mitigation strategies and drives incidents through to full resolution and post-incident review
Oversees Workplace Services operations across assigned locations, including vendor management, office services, access control, facilities coordination, and ensuring safe and efficient work environments
Supports and assists with investigations, including workplace incidents, employee safety concerns, and workplace violence related concerns
Manages the evaluation and assessment of processes, protocols, and workplace procedures to identify gaps and potential risks to the organization. Recommends and implements improvements to strengthen security and operational resilience
Provides day-to-day leadership, coaching, and guidance to Security Operations and Workplace Services team members,fostering a high-performance, service-oriented, and compliance-driven culture
Oversees key outsourced security and workplace service vendor relationships, ensuring adherence to KPIs, contract requirements, service levels, and quality expectations
Owns operating metric tracking and reporting, including incident volumes, workplace service requests, access control metrics, risk assessments, vendor performance, and SLA adherence. Produces regular dashboards and executive-level summaries
Provides daily assistance, operational guidance, and issue escalation support to operators, analysts, reception teams, and facilities coordinators across global locations
Leads, manages, and executes physical security and workplace operations across global locations, including access control systems, visitor management, CCTV oversight, emergency response preparedness, and workplace safety initiatives
Provides regular updates on emerging threats, risks, workplace safety concerns, and operational vulnerabilities to Security leadership, Risk, and cross-functional partners
Creates, conducts, and promotes ongoing security and workplace safety awareness campaigns, ensuring employees understand policies, emergency procedures, reporting channels, and best practices
Develops and oversees inspection and risk assessment programs for physical security, workplace environments, safety equipment, and facility operations
Leads the development, refinement, and maintenance of emergency response plans, including evacuation procedures, crisis communication, fire/life safety programs, continuity protocols, and coordination with external emergency responders
Qualification
Required
Demonstrates broad and deep domain expertise across multiple areas of global security operations. Applies sound judgment to complex, ambiguous, or high-impact scenarios. Owns standards and best practices for the domain and guides others in effective application
College degree or equivalent combination of education and extensive relevant experience; advanced professional security certifications strongly preferred (e.g., APP, PSP, CPP, CTM)
Extensive experience supporting global operations, including international travel risk, regional threat considerations, and cross-border security challenges
Proven leadership in developing, governing, and continuously improving business continuity, crisis management, and emergency response programs at an organizational or enterprise level
Expert knowledge of intelligence collection, analysis, and dissemination, with the ability to shape intelligence strategy and guide executive decision-making
Expert-level proficiency in Power BI or similar analytics and data visualization platforms, including defining enterprise metrics, dashboards, and reporting standards
Advanced risk and data analytics expertise, with the ability to evaluate data quality at scale, quantify enterprise risk, and drive mitigation strategies aligned to business objectives
Exceptional ability to influence, advise, and collaborate with senior leaders and cross-functional partners across the organization and regions
Outstanding interpersonal, written, and verbal communication skills, with demonstrated experience presenting complex security and risk topics to executive audiences
Strong organizational and prioritization skills, including oversight of multiple teams, programs, or regions with competing demands
Demonstrated ability to lead effectively in fast-paced, high-pressure environments, including during critical incidents or enterprise-level events
Company
Oportun
Oportun is a digital banking platform that offers personal loans and financial services to people with limited credit history.
Founded in 2005
1001-5000 employees
H1B Sponsorship
Oportun has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (25)
2023 (27)
2022 (84)
2021 (52)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$3.2BKey Investors
CastlelakeNeuberger BermanWebBank
2025-10-14Post Ipo Debt· $247M
2025-08-21Post Ipo Debt· $538M
2025-06-05Post Ipo Debt· $439M
Leadership Team
Raul Vazquez
CEO
Recent News
Greylock
2025-12-30
2025-12-18
Company data provided by crunchbase