Cigna Healthcare · 3 days ago
Financial Operations Trainer - EVERNORTH - Hybrid
St. Louis, MO
Full-time
Hybrid
Mid Level
3+ years expCigna Healthcare is dedicated to improving the health and vitality of those they serve. They are seeking a Financial Operations Trainer who will be responsible for delivering and growing training programs to enhance the effectiveness of analysts and team members, while ensuring compliance with policies and procedures.
Hospital & Health Care
Responsibilities
Conduct new hire and ongoing training
Assess current training programs and make recommendations to improve their effectiveness
Develop programs and curriculum for analysts and team to address skill gaps
Create feedback mechanisms to gauge effectiveness of training and report out to leadership
Collaborate with leadership to identify training needs
Provide tracking/reporting to management on training program progress, new hire development and course effectiveness
Mentor, training, and team development
Special projects and process improvements
On-going review of policies and procedures
Other duties as deemed essential by business to support
Qualification
Required
3+ years of experience in Training and Development
Bachelor's Degree in Business, Finance or related field
Excellent oral and written communication skills
Excellent interpersonal and relationship building skills
Excellent organizational and time management skills
Ability to identify individual performance strengths and opportunities
Ability to drive continuous process improvement and handle multiple priorities
Ability to work in a fast paced, demanding and rapidly changing environment
General PC knowledge including MS Office, Internet and email
Must be located in the St. Louis area
Preferred
Classroom and virtual facilitation experience preferred
Previous curriculum design or curriculum SME support is a plus
PBM and/or Managed Care industry preferred
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
Company data provided by crunchbase