Convergint · 2 days ago
Program Manager-Colocation Accounts, Global Cloud and Data Centers (GCDC), Americas
United States
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $120K/yr
5+ years expConvergint is looking for a full-time Regional Program Manager to support project management across the Americas. The role involves overseeing a portfolio of data center projects, ensuring alignment with customer expectations, and driving operational excellence.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Develop, implement, and manage the account program successfully for designated Colocation Data Center customers
Acts as the primary point of contact on individual accounts, responsible for managing communications for all Convergint engagements. Becomes a subject matter expert on working with our customers through an understanding of their business needs and knowing how to navigate their organization
Implement the program, sharing customer vision and expectations for internal alignment. Implements standard processes and tools that drive internal efficiencies and fosters uniformity of work
Supports Strategic Account Manager to introduce additional Convergint offerings. Demonstrates value through an understanding of technologies and services to bring innovative solutions to our customers. Engages the support of internal resources and partners to introduce expertise that helps customers develop and implement their strategies
Drives collaboration between regions and divisions and ensures that best practices are implemented and shared across locations. Leads and assists with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner
Create meaningful and constructive relationships with all vendor technical teams
Create and maintain the customer playbook
Be a team player, team leader and work closely with our local offices (CTCs) and other strategic initiative teams across all regions to the highest levels of customer satisfaction and upsell Convergint’s value proposition
Be instrumental in the continued support and development of the vertical and practice, promote and be an advocate for Convergint’s Values and Beliefs
Serves as SME to specific customers’ technical standards and procedures
Maintain internal share point site for internal colleague support and training
Responsible for the execution and delivery of new product solutions to customers and partners to ensure CTC’s ongoing competitive position for all product lines across EMEA and UK
Oversees the product development lifecycle and has experience interacting with technical colleagues (project managers, engineers, specialists/technicians, sales, etc.)
Leads and coordinates product introductions, and updates
Remain engaged on new and up and coming technologies
Continue to look at current technology with field understanding as a door to becoming more efficient and successful on all projects
25% to 50% travel in average
Performs other duties and responsibilities as requested or required
Qualification
Required
Bachelor's degree
5 Year Data Center Hyperscale Projects Electronic Security Experience
10 Year Data Center Projects Electronic Security Experience
Excellent organizational skills related to Program/Project Management
Broad based industry and market knowledge of network and Data Center technology ie C-Cure, Lenel, AMAG, Genetec, etc
Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio and Project
Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization
Strong work ethic with personal motivation to function individually and part of a team
Ability to create internal and external organizational alignment through relationships, communicating vision and team building
Understanding of appropriate levels of protections regarding to customer personnel, information, and property, both real and intellectual
An experienced leader that acts as a role model while guiding, developing, and mentoring others within the organization
Strategic thinker with analytical problem-solving tools and techniques
Capabilities in implementing program deliverables, leveraging understanding of cultural differences in business practices for other regions or countries
A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners
A valid driver's license with a clean driving record
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
10001+ employees
H1B Sponsorship
Convergint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Leadership Team
Ann Fandozzi
Chief Executive Officer
Eric Jacobs
Chief Financial Officer
Recent News
2025-07-16
Company data provided by crunchbase