Friends for Youth (FFY) · 1 week ago
Hybrid Program Coordinator
Friends for Youth (FFY) is a 501(c)3 non-profit organization dedicated to empowering underserved youth through mentorship and community relationships. The Program Coordinator will support group and 1-to-1 mentoring programs, facilitating curriculum, managing cases, and coordinating outreach activities.
Responsibilities
Case manages family and mentor matches
Assist in conducting youth/family intake interviews, matching meetings, and pre- and post-match evaluations
Organize and coordinate community outreach initiatives, workshops, and activities for program participants
Lead volunteer recruitment, including hosting info sessions, mentor interviews, screening appointments, mentor matching, program development, and various assigned projects
Plan and host mentor mixers and community events
Assist in maintaining updated youth, mentor, and match forms and information through DocuSign, Salesforce, and Google Suite incl, but not limited to Forms, Sheets, and others
Training/Recruitment/Community Outreach
Facilitate volunteer info sessions, interviews, screenings, home checks and trainings
Collaborate with recruitment team to participate in volunteer recruitment methods and make occasional outreach presentations to community groups, universities, and corporations
Facilitate and lead group mentorship sessions by following our social emotional learning (SEL) curriculum
Maintain positive relationships with school administration, partner sites and send regular ( monthly) written updates with curriculum topics covered and attendance
Develop and maintain positive working relationships with volunteer mentors
Assist with other projects as assigned, such as planning field trips and activities
Maintain organized records and documentation of mentees and mentors on FFY server, Salesforce and paper when needed
Conduct data entry into data systems and analyze data to inform program improvements
Day-to-day data tracking, pre and post survey, daily attendance and other data reporting tasks
Qualification
Required
Bachelor's degree in Psychology, Sociology, Social Work, three years of relevant experience, or a combination of education and experience
Strong judgment, analytical and problem-solving skills
Proficiency in Youth Development practices/ classroom management
Exceptional written and verbal communication skills
Outstanding organizational skills with meticulous attention to detail
Ability to effectively engage with a diverse group of adults and youth
Comfortable with public speaking engagements
Innovative thinker and self-starter
Passion for public service and youth development
Knowledge of local community resources
Proficiency in Spanish required
Valid Driver's License with reliable transportation required
Experience with Salesforce is a plus, but not required
Preferred
Proficiency using Salesforce
Project management experience
After-School instructor experience/ Youth Development
Company
Friends for Youth (FFY)
Friends for Youth is a mentoring services program provides mentoring and enrichment activities for marginalized youth in San Mateo and northern Santa Clara county.