Saks Global · 3 hours ago
Jewelry Sales Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$78K/yr - $98K/yr
3+ years expSaks Global is seeking a Jewelry Client Development Manager who will play a critical role in driving sales and developing the skills of a team of Jewelry Style Advisors. The manager will be responsible for onboarding, training, and performance management while also fostering client relationships and ensuring exceptional service.
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Responsibilities
Establish deep relationships with clients and drive repeat business to achieve sales goals and event goals
Relentlessly and consistently deliver memorable client experiences to all; plan client appointments to maximize results
Maximize every appointment with a client and those of the client's network
Inform clients of in-store events to enhance their experience of Saks and increase engagement and loyalty
Identify patterns in client spend and identify opportunities to increase wallet share
Increase new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals and networking
Ability to pivot priorities based on business needs
Coaches Their Style Advisor To Use Technology & Data To Drive Their Business And Develop a Growth Mindset Of
Building their personal brand as a fashion authority through proactive marketing and outreach
Strategically leveraging social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base
Using multiple channels of technology to strengthen existing relationships and drive new client acquisition
Using a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences
Using technology to deliver 24/7 service
Taking initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Ability to manage special order and repair process lifecycle
Fluency in jewelry inventory management system
Activate and record client sales involving Warranty and/or designer Certificate of Authenticity
Is a management leader on the floor to help resolve client issues and support the general running of the selling floor
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Qualification
Required
Ability to work in a fast paced environment where no one day is the same
Able to organize and build structural processes
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drives positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
Proficiency in utilizing available technology, Word, Excel etc is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
3+ years of management experience with comparable volume or a proven track record of success managing a selling workforce and achieving result
Ability to manage special order and repair process lifecycle
Fluency in jewelry inventory management system
Activate and record client sales involving Warranty and/or designer Certificate of Authenticity
Is a management leader on the floor to help resolve client issues and support the general running of the selling floor
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Preferred
4 year degree and/or GIA certification, preferred
Benefits
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Company
Saks Global
Saks Global is a a combination of world-class luxury retail and real estate assets.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.3BKey Investors
SLR Credit SolutionsAmazon
2026-01-14Debt Financing· $500M
2025-05-29Debt Financing· $600M
2024-12-23Debt Financing· $2.2B
Leadership Team
Richard A. Baker
Chief Executive Officer
Recent News
Retail Dive
2026-01-23
Retail Dive
2026-01-23
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