City of Manchester, NH · 1 week ago
FIRE SERVICES DATA ANALYST - FIRE
Manchester, NH
Full-time
Onsite
Entry, Mid Level
$27/hr - $39/hr
1+ years expCity of Manchester, NH is seeking a Fire Services Data Analyst to collect, organize, analyze, and present Emergency Services data related to Fire and EMS patterns. The role involves assisting operational and administrative personnel in resource deployment and providing data for grant funding and strategic planning.
GovernmentHealth CareInformation ServicesNon ProfitPublic Relations
Responsibilities
Collects, collates, analyzes, and disseminates information relating to Fire and Medical activity within the city and other jurisdictions as related to the city
Reviews daily reports to ensure proper NFIRS (soon to be NERIS) coding and data integrity and stay informed on latest Fire and Medical data
Examines, recognizes, and analyzes reports of crimes to identify trends, patterns, and anomalies, ensure proper New Hampshire Fire Incident Reporting System (NNHFIRS), and integral part of National Fire Incident Reporting System (NFIRS) soon to become National Emergency Reporting soon to become National Emergency Reporting Information System (NERIS), as well as National Emergency Medical Services Information System (NEMSIS) coding and data integrity, monitor changes in rates of specific Fire and Medical call volumes, and provide detailed information to the Fire Administration and other command staff for use in policy development, operational plans, and resource deployment
Conducts evidence-based evaluation on the effectiveness of specific initiatives and identifying the need for program development in certain areas
Coordinates data procurement from local, State, and Federal agencies for use in analysis and shares information with other local, State, and Federal agencies
Performs short-term analyses for the purpose of informing the Fire Administration of sudden upswings in a particular Fire or Medical activities
Performs strategic, tactical, and operational analyses for all divisions within the department
Builds and/or maintains thorough and accurate databases of Fire and Medical analysis information for the use of determining short-term and/or long-term trends
Designs reports based on databases created
Performs staffing, and workload assessment analysis as requested
Uses specialized analysis software to conduct analyses including Fire Calls, Medical Calls, and time trends
Performs database and software maintenance on all fire analysis programs
Serves as the point of contact for all Fire and Medical statistics and related data
Compiles and publishes daily/weekly/monthly Fire and Medical bulletins, analyses
Compiles and publishes an annual •Response• report which analyzes all pertinent Fire and Medical activity within the city
Provides statistical reports on Fire and Medical counts to Fire Administration, other city departments, and the public, including FOIA and Right to Know requests; updates weekly dashboards for public access
Provides guidance and demonstrations to new employees in similar positions
Keeps supervisors informed of work progress, issues, and potential solutions
Attends meetings and training to stay current on relevant practices and developments
Responds to citizen and media inquiries courteously and promptly
Coordinates regularly with others to enhance interdepartmental efficiency
Performs additional duties as required by the classification
Qualification
Required
Thorough knowledge of current principles and practices in statistical analysis
Thorough knowledge of New Hampshire Fire Incident Reporting System (NHFIRS), and integral part of the National Fire Incident Reporting System (NFIRS) soon to transition to the National Emergency Reporting Information System (NERIS), as well as National Emergency Medical Services Information System (NEMSIS)
Thorough knowledge of data gathering and research techniques
Thorough knowledge of the goals and purposes of the Manchester Fire Department
Thorough knowledge of department technology and uses available resources to support Fire Department Personnel
Ability to work independently with minimal supervision
Ability to read/interpret and prepare detailed statistical reports, succinct summaries, maps, charts, and graphs on Fire and Medical activity and proposed
Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language
Ability to understand and follow oral and/or written policies, procedures, and instructions
Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks
Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology
Integrity, ingenuity, and inventiveness in the performance of assigned tasks
Graduation from an accredited college or university with an Associates or Bachelor's Degree in Data Analytics or a closely related field, preferred
One to three years of experience in Fire Service Data Analysis or related statistical analysis
Graduation from High School or possession of a GED
Three to five years of experience in Fire Service Data Analysis or related statistical analysis
Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work
Valid Driver's License
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to monitor a wide variety of materials in both electronic and hardcopy formats
Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer and related equipment
Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds- consistently
Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to function in a general office environment
Preferred
Graduation from an accredited college or university with an Associates or Bachelor's Degree in Data Analytics or a closely related field
Benefits
Comprehensive benefits package
Company
City of Manchester, NH
View current job openings for the City of Manchester at: www.manchesternh.gov/jobs At the City of Manchester, we are committed to our core values of SERVICE, PRIDE, INTEGRITY, RESPECT, INITIATIVE, and TEAMWORK.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
businessweekly.co.uk
2025-06-11
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