Desert Financial Credit Union · 2 days ago
Conversational AI Platform Developer I
Phoenix, Arizona, United States
Full-time
Onsite
Entry Level
1+ years expDesert Financial Credit Union is seeking a Conversational AI Platform Developer I. The role involves maintaining and building basic intents and conversations within the Conversational AI Platforms, supporting API integrations, and assisting in AI model training to enhance platform accuracy.
BankingFinance
Responsibilities
Build basic intents, conversations, and processes under supervision
Assist in analyzing business requirements to identify challenges and clarify gaps
Execute unit tests for simple CAIP logic and address stakeholder feedback during UAT
Collaborate with team members to integrate CAIPs with existing APIs and systems
Support the development of CAIP interactions for limited channels like web or mobile apps
Monitor platform performance and report findings to senior team members
Conduct initial AI model training sessions to improve prediction accuracy under guidance
Support defect troubleshooting efforts and escalate issues to senior developers as needed
Document and track resolution efforts to build troubleshooting knowledge
Qualification
Required
Equivalent combination of education and relevant technical experience for service centers
Demonstrated understanding of CAIP technology, including voice use cases, and related telecommunications devices, networks, software, and systems
Knowledge of API integration protocols and web standards (e.g. OAuth, SSL, CORS, JWT)
Demonstrated expertise gathering requirements and engaging with stakeholders
Strong analytical and problem-solving skills
Excellent communication skills for collaboration with technical and non-technical stakeholders
Proficient with Microsoft Office Suite
Preferred
Bachelor's degree in Computer Science, Information Technology, or a related field
1 year coding experience writing functions in object-oriented programming languages
Knowledge of the Financial Services industry as well as trends and current events
Bi-lingual - Spanish speaking a plus
Company
Desert Financial Credit Union
Desert Financial Credit Union is a credit union that offers financial solutions to members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Meshey
President and CEO
Jack Biggs, CFA
Senior Vice President / Chief Financial Officer
Recent News
GlobeNewswire
2026-01-20
PR Newswire
2026-01-05
2025-12-10
Company data provided by crunchbase