HC Forklift America · 2 days ago
Service Technician – Electric Forklifts (EV)
Chino, CA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expHC Forklift America is seeking a Service Technician to perform advanced diagnostics, maintenance, and repair of electric forklifts and related material handling equipment. This role aims to minimize equipment downtime and enhance customer satisfaction through timely technical solutions and professional support.
Machinery ManufacturingManufacturing
Responsibilities
Provide advanced diagnostics, maintenance, and repair of electric (EV) forklifts and material handling equipment
Troubleshoot electrical, electronic, and mechanical systems including motors, controllers, batteries, wiring, and charging systems
Conduct scheduled preventive maintenance inspections to ensure equipment reliability and safety
Identify faulty components and perform repairs or replacements in accordance with manufacturer specifications
Respond to customer service calls and provide on-site technical support
Perform remote diagnostics and technical troubleshooting as required
Accurately document service activities, parts usage, and repair reports in a timely manner
Communicate findings, repair recommendations, and timelines clearly to customers and internal teams
Follow all safety procedures, company policies, and regulatory requirements
Stay current with EV forklift technology, service bulletins, and technical training
Qualification
Required
Minimum 8 years of experience in the forklift service industry or automotive repair field
Minimum 3 years of hands-on experience working with electric vehicles (EVs), electric forklifts, or similar electric equipment
Strong knowledge of electrical and electronic systems, including controllers, motors, batteries, and charging systems
Proven ability to independently diagnose and repair complex mechanical and electrical issues
Ability to perform remote diagnostics and technical support
Valid driver's license with the ability to travel within a 50-mile radius of the Greater Los Angeles area reliably
Strong problem-solving skills and attention to detail
Ability to read and interpret technical manuals, schematics, and service bulletins
Excellent communication and customer service skills
Ability to work safely and follow all company and industry safety standards
Preferred
Manufacturer training or certifications related to forklifts, EVs, or material handling equipment
Experience servicing lithium-ion battery systems and advanced EV charging technologies
Previous experience with Hangcha or other major forklift brands
Familiarity with mobile service software, digital diagnostic tools, and electronic service documentation
Experience supporting fleet customers or high-usage industrial environments
Benefits
Medical, Dental, and Vision insurance
401(k) with company match
Paid Time Off (PTO) and Paid Holidays
Employee Assistance Program (EAP)
Company
HC Forklift America
Since 1956, Hangcha Group has continued to engineer and manufacture reliable and technologically advanced material handling equipment.
51-200 employees
H1B Sponsorship
HC Forklift America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase