Lockheed Martin · 3 days ago
Facilities Operations Analyst (Call Center Support)
Littleton Colorado
Full-time
Onsite
Entry Level
$50K/yr - $88K/yr
1+ years expLockheed Martin is a leading aerospace and defense company, and they are seeking a Facilities Operations Analyst to operate the Facilities Call Center and support maintenance operations. The role involves monitoring communications, responding to requests, and maintaining customer service relationships.
AerospaceCyber SecurityMachinery ManufacturingMilitaryNational SecurityRemote SensingSecurity
No H1B
U.S. Citizen Only
Responsibilities
Monitoring and answering all calls and TEAMS messages to the Help Desk center
Answering emails via the organization resource account
Monitoring and responding to the Site Assistant Manager (SAM) request
Supporting the Facilities website for updates and other information
Contacting the appropriate POCs for emergencies
Customer Service relationships and communications
Tracking of performance metrics
Qualification
Required
Minimum 1 year experience with Customer Service experience (ex: Help Desk or Call Center)
Excellent communication skills and very strong work ethic
Experience with Microsoft Suite (Excel, Word, Power Point)
Able to prioritize and work independently
Must be a US citizen
Ability to obtain and maintain a security clearance
Preferred
Experienced with a computerized maintenance management systems (CMMS)
Experience with Share Point and/or web site development
Experience with purchasing and ordering maintenance related parts and services
Experience in working in fast paced environment with diverse disciplines
Experience with Asset Management and FCA processes
Experience with Tableau
Flexible with schedule for emergency support
Benefits
Medical
Dental
Vision
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) match
Flexible Spending Accounts
EAP
Education Assistance
Parental Leave
Paid time off
Holidays
Company
Lockheed Martin
Lockheed Martin is a global security and aerospace company that specializes in advanced technology systems, products, and services. It is a sub-organization of Lockheed Martin.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.06BKey Investors
Air Force Research Laboratory
2025-12-05Post Ipo Debt· $3B
2025-08-28Post Ipo Debt· $3B
2023-11-13Grant· $33.7M
Leadership Team
Jim Taiclet
Chairman, President & CEO
Craig Martell
Chief Technology Officer
Recent News
2026-01-22
2026-01-17
Technology - WSJ.com
2026-01-17
Company data provided by crunchbase