Elwyn · 4 days ago
Director of Operations Community Living Programs
Vineland, NJ
Full-time
Onsite
Director/Executive
8+ years expElwyn is a mission-driven nonprofit that has been supporting individuals with autism, intellectual and developmental disabilities for over 170 years. The Director of Operations oversees the Community Living Programs, ensuring compliance with regulations and managing department operations to support individuals' needs.
Non Profit
Responsibilities
In collaboration with assigned staff, reviews all required documentation, including, but not limited to, up-to-date annual plans, assessments, outcome implementation, monthly and quarterly reviews of progress, data collection, and completion of medical appointments through team meetings and supervisions to ensure the needs of individuals supported are met
Collaborates with support departments, including but not limited to Quality Improvement and Compliance, Human Resources, Staff Development, Maintenance, Nursing/Healthcare Services and Clinical Services and with other administrative staff regarding standards, policies, and new program developments to effectively integrate and coordinate activities and services to ensure ongoing compliance with all applicable regulations
Works with, understands, and complies with terms and conditions of collective bargaining agreements (CBA) within a unionized environment with tasks including but not limited to adherence to scheduling procedures, processing transfers and promotions, administering disciplinary actions, adjudicating grievances, where appropriate, to ensure accountability and operational success
Reviews day-to-day program operational requirements in accordance with established policies, including but not limited to adherence with HIPAA; support of individuals' rights, individuals' funds security; and all other policies and standard operating procedures (SOP) pertinent to individuals supported, staff, vehicle, and program requirements to ensure compliance with all policies, SOPs, and regulatory requirements
Directly supervises all assigned CLP personnel within the department, including but not limited to recruiting, hiring, promoting, terminating and performance managing activities to establish standards of excellence for staff, complete on-going supervision and performance evaluation to support staff in delivering best in service care for individuals
Continuously improves operations through actions including but not limited to encouragement and utilization of feedback from individuals supported, staff, families, peers and other stakeholders, response to audit results, implementation of established best practices and identification and prevention of potential problems
Maintains confidentiality of records, rights of individuals supported, individual funds management, and service provision, including the implementation of individuals' annual plans
Oversees the corrective action implementation and follow through for all areas of CLP, including findings during investigations and audits. Participates in the development of the budget and oversees the compliance to budget and overall appropriate use of financial resources for assigned programs. Implements Elwyn New Jersey Quality Management strategies to ensure standards are met and maintained in all CLP programs
Creates and fosters a positive workplace culture of support, encouragement and growth by creating shared vision and clearly communicating that vision, by having open and transparent communication, by recognizing the accomplishments of those he/she leads, and by being aware of the training and development needs and aspirations of those he/she leads
In conjunction with the Senior Director of CLP and under the guidance of the Executive Director, assists in the development of CLP's service priorities, goals, and objectives to ensure development and implementation of systems for monitoring compliance with all relevant laws, regulations, standards, and stakeholder satisfaction
Participates in committees to partner in developing policies and procedures and/or ensure compliance of policies and procedures as required as well as participates in the development of training for management/ administrative staff to increase the skill levels in areas of management techniques and policy implementation
Maintains current state-mandated training and certifications
Follows all current policies and procedures of Elwyn New Jersey
Cooperates with Elwyn New Jersey and the State of New Jersey Department of Human Services, or any other authorized investigating body during an inspection or investigation
Performs cardiopulmonary resuscitation (CPR), safe crisis management, and medication administration using agency-trained protocols
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent; bachelor's degree in a field of human services or related field preferred
Eight (8) years of experience in the field of intellectual and developmental disabilities
Five (5) years of supervisory experience
Must be able to interact with consumers and have knowledge of and ability in crisis management
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR and safe care using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Must submit to a criminal background check and be determined to be not disqualified by the New Jersey Department of Human Services prior to working with individuals served
Must agree to have their name checked against the New Jersey Central Registry of Offenders Against Individuals with Developmental Disabilities and NJ Child Abuse Registry (CARI)
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
Preferred
Previous experience working within and managing a unionized workforce
Non-profit Human Service Experience
Report-writer experience
Experience using/knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)
Benefits
Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan
Company
Elwyn
Elwyn is proud to be a premier provider of support, treatment, and education for individuals with intellectual and developmental disabilities (I/DD), autism, and behavioral health challenges in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck McLister
President and Chief Executive Officer
Nikole Cabrey
Chief Financial Officer
Recent News
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