Cleveland Clinic · 4 days ago
Surgery/Special Unit Coordinator - HVTI
Cleveland, OH
Full-time
Onsite
Entry Level
$16.47/hr - $23.61/hr
2+ years expCleveland Clinic is a world-class healthcare provider known for its commitment to excellent customer service. As a Surgery/Special Unit Coordinator, you will manage scheduling for outpatient appointments and cardiac testing procedures, ensuring efficient coordination and communication with patients and healthcare providers.
Health CareHospitalMedicalNon Profit
Responsibilities
Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data
Validate patient physician information and ensures accurate collection
Identify patients in need of financial counseling to ensure appropriate payment of services
Triage appointments, based on diagnosis, patient preferences, and physician specialty
Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians
Perform scheduling both intra- and inter-departmentally as requested by physician orders
Receive orders and processes as indicated by provider and schedules according to protocol
Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.)
Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations
Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity
Communicate with patients and their families to provide detailed instructions, directions, and resources available
Qualification
Required
High School Diploma/GED
2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling
OR 3 years of customer service concierge experience
Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
Knowledge of Microsoft Word and Excel applications
Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software
Preferred
In-depth knowledge of medical terminology and/or CPT/ICD coding
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-14
2026-01-03
Company data provided by crunchbase