Alaska Communications · 1 week ago
Client Account Manager II - Mass Market
Fairbanks, Alaska
Full-time
Onsite
Entry, Mid Level
2+ years expAlaska Communications is committed to putting their team first and being customer focused. The Client Account Manager II – Mass Market position will retain and grow the existing customer base while driving increased sales and revenue through customer partnerships and technology solutions.
ConsultingPublic RelationsTelecommunications
Responsibilities
Meets or exceeds sales goals by assessing current customer needs, strategically identifying Alaska Communications solutions, and closing sales
Attends events to drive customer acquisitions and conducts face-to-face visits with customers to develop relationships and expand revenue sources
This position is expected to spend at least 60% of their work week off-site with customers in face-to-face meetings, and prospecting for new customer acquisition
Prepares sales documentation, activity reports and forecasts, as required
Receives and works sales leads from customer call centers and websites through to their closing
Maintains an ongoing relationship with accounts to ensure positive customer experience and maximize sales opportunities
Develops and maintains collaborative relationships with internal stakeholders. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitably
Performs other duties as assigned and completes projects not specified in this job description
Qualification
Required
Bachelor's degree in business administration, marketing, information technology or other closely related fields. Alternate education and training may be substituted for the degree requirement on a year for year basis
Two (2) years of experience in a quota carrying sales environment to include selling products/services to small and medium business customers. Alternate experience and education may be substituted for the requirement on a year-for-year basis
Demonstrated proficiency working with the Microsoft Office suite, to include Teams, Word, Excel, PowerPoint, and Outlook
Valid driver's license is required
Preferred
One (1) year of telecommunications or information technology experience
Company
Alaska Communications
Alaska Communications provides an extensive, secure, and reliable network for cloud-enabled IT services statewide.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$415MKey Investors
Crystal Financial
2024-08-29Debt Financing· $390M
2021-01-04Acquired
2015-09-14Debt Financing· $25M
Leadership Team
Jesse Kleinbach
Vice President Carrier and Wholesale
Recent News
2026-01-19
2025-11-24
Morningstar.com
2025-05-09
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