Cayuse Holdings · 18 hours ago
ServiceNow SME
US-VA-Rosslyn
Full-time
Onsite
Senior Level
$160K/yr - $180K/yrCayuse Holdings is seeking a ServiceNow SME to configure ServiceNow and Strategic Portfolio Management to enhance various management processes. The role includes leading integration efforts, creating strategies, and providing expertise in ServiceNow implementations.
Finance
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Act as an engagement or workstream lead across all aspects of a ServiceNow SPM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to communicate the configuration in both verbal and architectural design
Ability to build and foster client relationships and demonstrate value
Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
Provide guidance and industry leading practice expertise for ServiceNow SPM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to communicate Technology Business Management (TBM) concepts as part of ServiceNow SPM efforts
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources if needed
Ability to create high quality deliverables and project artifacts
Develop ServiceNow Architecture in conjunction with current ServiceNow Architect
Communicate past experience with ServiceNow Portfolio, Security best practices to current team to train on best practices
Provide critical information to Senior Management to include data collection, discovery, gap analysis, cost impact analysis, and process improvement for many projects/tasks and quarterly key performance indicator monitoring initiatives
Collaborate with intra- and inter-department resources and stakeholders to facilitate discussions and provide information dissemination in support of key mission initiatives
Other duties as assigned
Qualification
Required
Top Secret Security Clearance is required
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment
Hands-on professional experience with Strategic Portfolio Management (SPM) a must
Experience handling multiple projects at once
Experience taking over management of projects at different levels of completion
Experience in agile delivery model
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner
Exceptional verbal and written communication skills
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail
Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner
Must be self-motivated and able to work well independently as well as on a multi-functional team
Ability to handle sensitive and confidential information appropriately
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
Preferred
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or other relevant certifications
Experience working in government, defense, or security-related fields
Knowledge of ITIL, COBIT, or other IT service management and governance frameworks
Benefits
Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Company
Cayuse Holdings
Cayuse Holdings is an economic enterprise that specializes in providing sourcing and diversity solutions.
Founded in 2018
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase