Spaulding Ridge · 22 hours ago
NetSuite Engagement Lead
Syracuse-Auburn Area
Full-time
Onsite
Senior LevelSpaulding Ridge is an advisory and IT implementation firm that helps global organizations achieve financial clarity and operational performance. The NetSuite Engagement Lead will oversee client relationships, drive successful delivery of engagements, and expand opportunities across business units while advising clients on NetSuite solutions.
Management Consulting
Responsibilities
Develop trusted relationships with a portfolio of major NetSuite clients
Gain a deep understanding of key customer requirements, business processes, and industry challenges
Expand relationships with existing customers by continuously proposing NetSuite solutions that support their evolving objectives
Advise clients on NetSuite best practices, leading practices, and optimization opportunities
Lead cross‑functional internal teams, including Functional Consultants, Technical Consultants, and Solution Architects, while balancing resources to maximize customer impact and support team members’ career growth
Ensure accurate scoping, solution alignment, and timely delivery of NetSuite products and services
Serve as the primary communication link between key customers and internal NetSuite delivery teams
Resolve client issues and drive risk mitigation efforts to maintain long‑term engagement health and client trust
Identify and support new sales opportunities that contribute to ongoing, strategic client partnerships
Prepare and deliver regular status reporting, progress updates, and forecasts to internal and external stakeholders using key account metrics
Qualification
Required
Proven experience as an engagement manager/project manager within ERP technology or management consulting
Hands‑on experience with NetSuite, including modules such as Financials, Supply Chain, CRM, or SuiteSuccess
Experience supporting or selling cloud‑based ERP or business applications (e.g., Oracle Cloud, SAP, Workday, Salesforce, Acumatica) is a plus
Strong communication and interpersonal skills, with the ability to build relationships at all organizational levels
Excellent organizational, planning, and multitasking abilities
Strong problem‑solving, negotiation, and customer‑advocacy skills
Benefits
Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
Flexible Time Off
Paid holiday time
Paid maternity and paternity leave
Monthly technology and wellness allowance
Annual training allowance program
Company
Spaulding Ridge
Spaulding Ridge is a provider of advisory and cloud technology services.
Founded in 2016
501-1000 employees
H1B Sponsorship
Spaulding Ridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jay Laabs
Chief Executive Officer and Founder
Matt Wise
Chief Operating Officer at Spaulding Ridge
Recent News
Morningstar.com
2025-09-29
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2025-06-25
2024-05-21
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