State Farm · 14 hours ago
Claims Appraiser - Auto Estimatics
Los Angeles, CA
Full-time
Hybrid
Mid Level
$65K/yr - $91K/yrState Farm is a leading insurance company dedicated to helping people and investing in communities. They are seeking an Auto Estimator who will collect vehicle information, complete estimates, and provide exceptional customer service throughout the claims process.
Insurance
Responsibilities
Utilizing automated estimating systems to prepare repair estimates
Providing technical support to claim handlers on vehicle repair issues
Applying knowledge of market value and other factors affecting reparability issues
Evaluating bid content and photo documentation, vehicle damage, and causation issues
Answering inbound calls and making outbound calls to customers
Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
Qualification
Required
Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience
Excellent customer service, critical thinking, and decision-making skills
Strong written and verbal communication skills
Ability to multi-task across technical platforms
Accountability and Resourcefulness
Physical agility to allow for stooping, bending, and some physical lifting to adequately evaluate vehicle damage and create repair estimates
A valid driver's license is required
Preferred
Motor Vehicle Physical Damage Appraiser License
CCC One and/or Mitchell knowledge
I-CAR Platinum Certification
Benefits
Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Company
State Farm
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexis Harris
CEO/AGENT
Aquilas Zephir
Owner/CEO at Aquilas Zephir State Farm
Recent News
2024-05-05
2024-04-20
The North Bay Business Journal
2024-04-14
Company data provided by crunchbase