Neighborly® · 17 hours ago
Vice President of Operations
Neighborly is a hub of service brands connecting customers to local experts for home and business services. As the Vice President of Operations, you will support the President in business development, oversee franchise operations, and ensure compliance while leading a team to drive operational excellence.
ConsultingProfessional ServicesBusiness DevelopmentFranchiseManagement ConsultingService Industry
Responsibilities
Support the President in the development, operation, and promotion of the Company’s business and brand
Assist in executing short-term and long-range plans and budgets based on corporate goals and growth objectives
Develop and implement procedures to ensure information flow between the company and franchisees, including updates on system changes and upcoming events
Hire, develop, and oversee the staff of Franchise Business Coaches and other assigned support personnel
Monitor franchisees’ financial health, assist in developing their annual budgets, and ensure compliance with the Franchise Agreement and FDD
Organize and lead regional meetings and staff training sessions, including monthly basic training for new franchisees
Establish operating policies to enhance the uniqueness of the brand system and evaluate new service or product offerings
Qualification
Required
Minimum of five (5) plus years of relevant business, industry, or system experience providing the necessary skills for executive leadership
Proven ability to build strong professional relationships
Skilled at motivating teams to exceed performance standards
Clear, precise verbal and written communication skills
Proficient in interpreting P&Ls, balance sheets, and business law
Balanced approach to problem-solving and dispute resolution
Demonstrated track record of setting and achieving goals
Enthusiastic learner with a positive, proactive attitude
Strong leadership skills and sharp business acumen
Bachelor's Degree (B.A. or B.S.)
Benefits
Equity and bonus opportunities
Company
Neighborly®
Since 1981, we’ve grown from a single home service brand into a network of more than 30 brands and 5,500 franchise locations across North America and Europe—serving millions of customers.
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-09Acquired
Recent News
2025-05-20
2023-10-16
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