Visa · 2 days ago
Staff Data Center Operations Engineer, Mainframe Core Systems
Ashburn, VA
Full-time
Onsite
Senior Level, Lead/Staff
$116K/yr - $186K/yr
5+ years expVisa is a world leader in payments technology, facilitating transactions globally. As a Staff Operations Engineer, you will support and maintain mission-critical infrastructure, focusing on IBM Mainframe systems and Open Systems platforms, ensuring reliability and performance while collaborating across teams for operational excellence.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
No H1B
Responsibilities
Plan, install, relocate, and decommission mainframe CPUs, open systems hardware, network equipment, and structured cabling infrastructure in Visa data centers
Oversee hardware installs, rack/cabinet mounting, power/cooling requirements, and cable management per TIA-942 and BICSI standards
Conduct inventory, labeling, and documentation of all hardware and cabling infrastructure using DCIM tools
Maintain and support IBM z/OS, Tandem, and open systems environments, including system upgrades, patching, software installations and storage drives
Troubleshoot and resolve incidents across platforms, including FICON Director and fiber-switched environments
Support pervasive encryption, audit compliance, and key management processes
Deploy and maintain network infrastructure (cabling, switches, routers) to ensure scalable, secure, and high-performance connectivity
Perform diagnostics, cross-connects, and circuit troubleshooting (Layer 1–3) using OTDR testers, power meters, and fiber cleaning kits
Manage port allocations, device turn-ups, migrations, and network documentation
Provide 24x7 support for problem diagnosis and resolution of hardware, network, and cabling infrastructure
Utilize ticketing systems for change/problem management and ensure accurate tracking and resolution
Participate in planning meetings to communicate infrastructure requirements and ensure project objectives are met
Mentor junior engineers and contribute to a culture of knowledge sharing and continuous improvement
Manage vendors providing hardware and cabling support, ensuring compliance with Visa’s standards and project timelines
Liaise with co-location service providers, internal teams, and external contractors for service coordination and escalation
Ensure all installations and maintenance activities comply with Visa’s Global Safety, Health, and Environmental Program
Perform monthly audits of maintenance reports and support internal/external audit compliance activities
Qualification
Required
5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience
Preferred
Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or related field or equivalent experience
8+ years of hands-on experience in data center operations, mainframe, and open systems engineering
Deep knowledge of IBM z/OS architecture, JCL, CICS, DB2, IMS, VSAM, RACF, SMP/E, and open systems platforms (Linux/Unix)
Experience with LPAR configuration, HMC, Sysplexes, virtual tape libraries, and structured cabling
Familiarity with DCIM tools, OTDR testers, power meters, and fiber cleaning kits
Certifications preferred: ITIL, CCNA, BICSI, Network+, or equivalent
Experience with NLYTE and ServiceNow tools
Strong communication skills (written, verbal, presentation)
Ability to take initiative, work independently and manage multiple priorities in a fast-paced environment
Comfortable with physical aspects of the role (lifting, overhead work, equipment installs)
Experience mentoring and training junior staff
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
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