Colibri Group · 2 days ago
Campus Director
Tamarac, FL
Full-time
Onsite
Mid, Senior Level
3+ years expColibri Group is a leading online professional education platform, and they are seeking a Campus Director for Gold Coast Schools. The role involves managing site operations, overseeing student activities, and ensuring customer satisfaction while achieving performance goals.
Continuing EducationEducation
Responsibilities
Responsible for managing the team providing information to students and prospective students for all courses and programs offered by Gold Coast Schools
Promotes upselling, and cross-selling of all Gold Coast Schools products and services
Establishes a professional, customer service-oriented atmosphere in the pursuit of the highest level of customer satisfaction for all students and customers
Partners with the local B2B sales rep to establish and maintain business to business relationships with local real estate and all other applicable business entities. Focused on ensuring Gold Coast Schools is their education choice
Ensures their campus location is properly staffed and open during all regular operating hours
Oversees the execution of all daily office management/administrative tasks: i.e. processing fingerprints for customers, class reconciliations, student certificates, deposit reports, physical inventory, inquiry callbacks, pre-paid registration reports, career event planning, classroom assignments (on and off site), facility preparation, clearing balances, ticket management, maintenance and security, etc
Reviews site and company statistics on a daily, weekly and monthly basis. Reports findings to leadership on a daily, weekly, and monthly basis
Plans and organizes the site to achieve maximum operational profitability, effectiveness and compliance with organizational goals, policies and procedures
Works closely with other sites to answer questions, share ideas / resources and to help with coverage if needed
Trains and supervises the daily performance of all customer service reps and admins. Delegates responsibilities appropriately
Responsible for all aspects of property maintenance including exterior and interior up keeping
Work with program directors and instructor managers to ensure coverage for all classes. Ensure that instructors always have all necessary resources available and in good working order (microphones, A/V equipment, batteries, markers, etc.)
Attend training, meetings and other events as needed
Qualification
Required
3+ years of prior experience working in campus/site operations, customer service and/or sales required for the position
Prior demonstrated leadership ability and excellent communication skills both written and verbal are also required
The successful candidate will have a high level of integrity, ethics and professionalism
Preferred
Bachelor's Degree in a related field preferred, or equivalent combination of education and experience
Experience in an educational environment preferred
Company
Colibri Group
At Colibri, we collaborate with over 5 million professionals and partners to provide exceptional professional education solutions for licensing, continuing education, test preparation, and career readiness.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger Berman
2023-11-27Private Equity
2019-05-02Acquired
Leadership Team
Shravan Goli
Chief Executive Officer (CEO)
Renee Altier
Chief Commercial Officer, Colibri Healthcare
Recent News
2024-11-26
Company data provided by crunchbase