Newmark · 1 day ago
IT Operations Engineer
New York, NY
Full-time
Onsite
Mid, Senior Level
$95K/yr - $105K/yr
5+ years expNewmark is dedicated to delivering exceptional technology support to executive leadership and high-profile clients. The IT Operations Engineer role focuses on ensuring seamless operation of technology systems, providing proactive solutions, and maintaining an uninterrupted user experience.
AdviceCommercial Real EstateConsultingFinancial ServicesLeasingLogisticsProperty ManagementReal EstateReal Estate BrokerageRetail
Responsibilities
Provide white-glove technical assistance to VVIPs, including troubleshooting, configuration, and optimization of hardware, software, mobile devices, and collaboration tools
Monitor and maintain systems to prevent disruptions. Anticipate technology needs and implement solutions before issues arise
Diagnose and resolve complex technical problems across hardware, software, and connectivity with minimal downtime
Ensure strict adherence to data privacy and security protocols when handling sensitive information
Advise executives on emerging technologies, upgrades, and optimizations tailored to their workflows and preferences
Participate in planning and execution of business continuity and disaster recovery strategies for executive systems
Maintain clear documentation of configurations and processes. Provide discreet training and guidance to VVIPs as needed
Qualification
Required
Bachelor's Degree in a computer-related field preferred (or equivalent professional experience)
5+ years of progressive IT support experience, with at least 2+ years in executive or VIP technology support
Proven expertise in Ethernet network environments, enterprise-grade peripherals, and advanced troubleshooting
Hands-on experience with server platforms (HP/Compaq, Dell, or equivalent), including deployment and monitoring tools
Strong background in Microsoft ecosystems (Windows Server, Exchange, O365) and mobile device management (iOS, Android)
Deep understanding of TCP/IP, DHCP, DNS, WINS, and network security principles
Proficiency in endpoint security, backup solutions, and disaster recovery planning
Exceptional communication skills (verbal and written) with the ability to interact confidently with senior executives
Strong analytical and problem-solving skills with a proactive mindset
High level of discretion and professionalism when handling sensitive information
Ability to work independently and as part of a team in a fast-paced, high-pressure environment
Must be available for on-site support 5 days a week and flexible for after-hours or on-call needs
Commitment to delivering white-glove service and maintaining a premium user experience
Preferred
Bachelor's Degree in a computer-related field
Familiarity with cloud technologies, remote access solutions, and collaboration platforms
Project management experience for technology rollouts and upgrades
Benefits
Competitive benefits package
Discretionary bonuses
Other short- and long-term incentives (e.g., deferred cash, equity, etc.)
Company
Newmark
Newmark is a commercial real estate company that offers real estate brokerage, leasing, and property management services.
5001-10000 employees
H1B Sponsorship
Newmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (5)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$4.4BKey Investors
JP Morgan
2025-09-04Post Ipo Debt· $425M
2025-04-24Post Ipo Debt· $203.91M
2025-02-27Post Ipo Debt· $450M
Leadership Team
Barry Gosin
Chief Executive Officer
Christina Clark
Vice Chairman
Recent News
2026-01-15
Company data provided by crunchbase