BECO · 21 hours ago
IT Support Specialist
Chesapeake, VA
Full-time
Hybrid
New Grad, Entry LevelBECO is a dynamic and growing organization specializing in multi-family housing, commercial properties, and construction. They are seeking a detail-oriented and proactive IT Support Specialist to support the organization’s IT infrastructure by assisting with computer setups, troubleshooting software and hardware issues, and providing technical support to employees across various departments.
ConstructionProperty ManagementReal Estate
Responsibilities
Assist with remote setup of new personnel on existing computers using TeamViewer as directed by the onsite supervisor
Follow established Excel checklists to configure computers to standard specifications
Prepare new computers for personnel, including initial setup and configuration of accounts
Support the setup of computers, Microsoft access, and other necessary software for employees
Assist with the setup, configuration, and ongoing support of printers, scanners, and other office equipment across corporate and property locations
Assist with setting up new users in Yardi Voyager and maintaining the Yardi user spreadsheet
Assign permissions, add users to properties, and assist with resets and troubleshooting
Provide access to SharePoint and maintain/update permissions as required
Assist with adding new computers and users to TeamViewer
Review, release, or delete quarantined emails as necessary
Help manage user groups and permissions for remote access to equipment and systems
Provide on-site technical support at company properties, including traveling to apartment communities to assist residents with internet connectivity and basic troubleshooting
Assist in managing corporate maglock systems, cipher locks, landline phones, and the automated receptionist system
Help oversee commercial properties access system, including issuing new access cards for personnel and maintaining keypad locks on all buildings
Assist with termination processes, including removing licenses, disabling accounts, and updating email settings
Troubleshoot IT-related issues reported by personnel, escalating to the IT Manager as needed
Provide assistance with miscellaneous IT tasks, including account management and equipment setup
Assist with placing and tracking orders for equipment and supplies as requested
Assist with special projects and other duties as assigned, which may include cross-departmental support and non-IT-related tasks as business needs require
Qualification
Required
Associate degree in IT, Computer Science, or a related field (or equivalent work experience)
Basic knowledge of computer systems, software, and troubleshooting
Strong organizational and multitasking skills
Excellent problem-solving abilities with a knack for developing creative solutions
Excellent communication and interpersonal skills
Applicants must have a stable work history
Strong professional references
Ability to successfully pass a background check and a 4-panel substance screening
Preferred
Familiarity with Microsoft 365, SharePoint, and Yardi is a plus
Benefits
Competitive salary and performance-based growth opportunities
Generous Paid Time Off (PTO) and paid holidays
Medical, dental, vision, life, and disability insurance
Employee Assistance Program (EAP)
401(k) with employer match
Educational assistance and professional development support
Company
BECO
BECO is a real estate company that specializes in residential, commercial, multifamily construction and property management.
Founded in 1983
51-200 employees
H1B Sponsorship
BECO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase