ASM Global · 1 month ago
Human Resources Manager (Ball Arena)
ASM Global is the premier partner to the world's greatest live events, venues, and brands. The HR Manager will be responsible for executing day-to-day HR administration and assisting with full employee lifecycle processes while partnering with the Senior Human Resources Manager on key initiatives that drive employee engagement and business performance.
Entertainment
Responsibilities
Develop and maintain strong partnerships with hourly employees and management ensure HR strategies, processes and practices are implemented and followed
Ability to maintain strict confidentiality and not discuss investigations, concerns, or happenings outside of the teams involved. A majority of the information you will receive needs to be kept confidential
Ensures optimum staffing levels always exist throughout the unit for operations. Works with the staffing team to post, screen and fill positions and can provide backup for either staffing role within 90 days
Supports daily check in and making sure staff members are compliant with uniform and health code regulations and clocked in in a timely fashion
Provide purposeful coaching and feedback to all levels of employees, addressing various employee related issues and business needs
Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government
Provide HR support during all events during the event hours which are nonstandard hours at night, (ending as late as 11pm depending on event). Works nonevent days for events like hiring days, orientation days, rehire events (15-20 over the summer), employee events or functions, meetings
Ensures company compliance with all existing governmental and labor reporting, all laws and all Legends policies
Partners in the preparation of required documentation for compliance with all state and federal laws & create and be responsible for maintaining employee files and the union and other discipline logs
Lead employee relations functions include execution of investigations into policy and law violations in addition to handling general employee concerns. This will include getting employee and manager statements, reviewing videos and composing the final report
Partnership in the processing of worker's compensation claims with safety, and helping employees fill out leaves of absence, union approved leaves and benefits enrollment
Develops and facilitates talent development materials and runs onboarding and orientations
Must exhibit an active interest in company and venue specific operational knowledge as it relates to providing value added HR business knowledge and input
Demonstrate thought leadership and suitable judgment, and utmost confidentiality in making HR related business
Will be responsible for maintaining HRIS documentation and all employee files in all 3 software’s
Attend all required training sessions, meetings, departmental pre-shifts
Becomes A TEAMS ALCHOL Certified Trainer within 90 days and monitors alcohol compliance (carding, overservice, etc.)
Aides’ employees with software resets, acquiring their w-2 paperwork, setting up direct deposits, address changes, and new hire and onboarding issues
Is responsible for recruiting, interviewing, hiring days, new hire paperwork and onboarding
A large portion of our BOH employees speak a different language, you must be comfortable working with them via translation applications and using subtitles during training and other resources provided to meet their needs
Monitor and update discipline and seniority logs on a weekly basis for all areas
Qualification
Required
Must have 3-5 years of progressive human resources experience
Must have 2 years supervisory experience
Must be comfortable presenting to small and large audiences
Demonstrated ability to forge meaningful interpersonal relationships across functions, departments and in local communities
Outstanding leadership skills with high capacity for managing multiple projects simultaneously, and flexible to move between them based on business need
Proven ability to influence and gain credibility with all levels of employees and customers both internal and external with consistency, empathy and professionalism
Must possess excellent oral, written and listening communication skills and the ability to prioritize and execute in a deadline oriented environment
A strong commitment to delivering a high level of employee service at all levels with demonstrated initiative, leadership, and time management skills
You must be flexible to work mostly extended hours due to business requirements including late nights, weekends and holidays
You must be comfortable working in extremely crowded, high decibel environments with occasional pyrotechnics with explosions, flashing lights and lasers and loud music
The ability to occasionally lift up to 45 pounds
Proficient with Microsoft Office especially Outlook, Word, Excel, Power Point
Preferred
Bachelor's degree in human resources management or other business related preferred, or equivalent experience
Experience with HRIS software's of ABI, UltiPro, Workday preferred
Bilingual in Spanish helpful and preferred but not required
Union experience is helpful but not required
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
Funding
Current Stage
Late StageLeadership Team
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