CloudHQ, LLC · 5 days ago
Physical Security Coordinator
Ashburn, VA
Full-time
Onsite
Mid Level
3+ years expCloudHQ, LLC is a provider of flexible and resilient data center solutions. The Physical Security Coordinator will support and manage security operations at CloudHQ's data centers, ensuring high levels of security and safety while optimizing processes and policies.
Data Center
Responsibilities
Optimize operating strategies and maintenance programs to ensure client needs are being met while minimizing nuisance alarms and optimizing security resources
Maintaining compliance with all SLA’s
Initial training and orientation of new security teams and team members to CloudHQ standards
Collaborating on the programming of access control to include necessary updates of: site plans, alarm priorities, alarm instructions, action plans, notifications, video call-ups, etc
Development of smart wall video surveillance templates to suit the needs of each site, showing guards the most relevant feeds based on time schedules and internal inputs
Working with camera analytics to optimize motion detection performance and camera alerts
Supporting internal and external audits (e.g. SSAE18 compliance, ISO 27001, etc.)
Maintaining an environment where diligence to policies and proven processes are a baseline requirement
Ensure best security and safety practices and standards are adopted and enforced
Identify and pursue opportunities for innovation and efficiencies
Knowledge and familiarity with all emergency response plans and evacuation procedures, which includes participation in fire evacuation drills
Achieve and maintain manufacturer technical certifications for relevant security systems
Assist with incident response and investigations
Develop security training guidelines, testing, and ongoing training program
Adapt standardized policies and procedures to be relevant and optimized across disparate sites
Will spend a minimum of three (3) days per quarter on-site outside of usual business hours to observe and familiarize with second and third security officer shifts
Provide Tier 1 device troubleshooting
Qualification
Required
Three or more years of security management and security systems administrator experience in a high-reliability data center environment or equivalent
Extensive knowledge of facility physical security, security systems, and security guidelines
Background as a security manager, security integrator, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
Proficiency Microsoft Office suite applications, access control systems, and related software
Advanced oral and written communication and technical writing skills
Excellent customer service skills
Identify trends and articulate implications that will have an impact on data center operations
Actively solicit feedback to ensure all activities and deliverables meet or exceed expectations
Ability to handle typical emergency and crisis situations efficiently and effectively
Ability and willingness to work extended or off-hours as business requires
Preferred
Technical certifications from access control and video surveillance manufacturers
Participation in security-related organizations (i.e. International Association of Chiefs of Police, Association of Certified Fraud Examiners, American Society of Industrial Security, or similar organizations)
Benefits
Comprehensive benefits (medical, dental, vision, life insurance, disability)
401(k) with match
12 paid holidays
Generous PTO
Development opportunities
Company
CloudHQ, LLC
CloudHQ designs, builds and operates mission critical data centers, delivered through a tailored, customer service focused platform designed to foster long-term relationships.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Hossein Fateh
Founder & CEO
David Stegman
VP, Finance
Recent News
Mexico Business
2025-10-23
2025-09-30
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