L2 Brands · 13 hours ago
Tier 1 Support SpecialistWhy This Role MattersWhat You’ll DoWhat You’ll Bring Work Environment & ScheduleWhy L2 Brands?
L2 Brands is a growing lifestyle apparel company that integrates design, manufacturing, and technology. They are seeking an ERP Support Specialist to manage and resolve ERP support tickets, troubleshoot data issues, and collaborate with business users to ensure smooth operations.
FashionShopping
Responsibilities
Manage and resolve incoming ERP support tickets, prioritizing issues to minimize disruption to business operations
Analyze, troubleshoot, and correct ERP-related data issues using intermediate-level SQL in a Microsoft SQL Server environment
Partner with business users to understand issues, communicate solutions clearly, and set realistic expectations
Document issue resolutions and processes to support knowledge sharing and faster future problem-solving
Identify recurring issues and recommend proactive fixes or system improvements
Support special projects and cross-functional initiatives as needed
Qualification
Required
Intermediate proficiency in SQL, including querying and updating data in Microsoft SQL Server
Experience supporting or working with ERP or business systems in a production environment
Strong analytical and problem-solving skills, with close attention to detail
Excellent communication skills and the ability to work effectively with users at all levels of the organization
Company
L2 Brands
L2 Brands is a leading designer, manufacturer and marketer of high-quality, custom-logo apparel, headwear and home décor serving the large and growing Collegiate, Resort/Destination, Golf and Corporate markets.