Arena Family of Companies · 6 days ago
Commercial Plumbing Service Manager
Arena Family of Companies is a statewide provider of commercial electrical, mechanical, and plumbing services. They are seeking an experienced Commercial Service Plumbing Manager to lead a team of Plumbing Technicians while managing key administrative responsibilities related to commercial plumbing service, repair, and troubleshooting.
Responsibilities
Schedule, assign, and review work order activity for commercial plumbing technicians in coordination with dispatch and account managers
Manage field staff to achieve departmental goals, productivity targets, and service standards
Provide real time phone support to service technicians and assist with troubleshooting and solution development
Forecast and coordinate plumbing equipment, tools, and material needs
Train and coach technicians on commercial service plumbing best practices and technical execution
Manage personnel in compliance with state labor laws, company policies, and internal protocols
Build and maintain strong working relationships with customers, supervisors, field staff, and internal departments
Support department growth and performance through additional duties as assigned
Qualification
Required
Minimum of five years of journeyman level commercial plumbing experience
At least two years of recent supervisory experience in a commercial plumbing environment
Strong troubleshooting, problem solving, and decision making skills
Excellent written and verbal communication skills
Proficiency with mobile applications, Microsoft Office, and web based software platforms
Benefits
Medical coverage
401(k) with employee contributions
Supplemental insurance options
Paid sick leave and vacation time
Skilled trade development and career advancement opportunities