The Mutual Group · 2 days ago
Sr. Nonprofit Human Services Underwriter - Remote Opportunity
United States
Full-time
Remote
Mid, Senior Level
$79K/yr - $131K/yr
5+ years expThe Mutual Group is seeking a Sr. Nonprofit Human Services Underwriter responsible for analyzing and assessing risks for Nonprofit Human Service Organizations and Education Institutions. The role involves effective risk selection, maintaining relationships with distribution partners, and mentoring staff to ensure high performance and compliance.
Insurance
Responsibilities
Delivers profitable outcomes on complex niche business through effective risk selection by:
Analyzing, selecting and profitably pricing business with prescriptive terms and conditions of coverage
Examining inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns
Communicating with Risk Control for inspections, follow ups and service needs for insureds
Driving corrective action or remediation strategies on renewal accounts
Escalating referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters
Adhering to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices
Accountable for achieving key performance indicators of the portfolio including:
Developing and furthering successful relationships with distribution partners within the portfolio by:
Having regularly scheduled portfolio review calls
Meeting voice of the customer guidelines
Limited travel to distribution partner offices
Consistently meeting our voice of the customer standards
Coordinating with distribution team to building pipeline, resolve issues, concerns or conflict and oversee change management
Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio
Cultivate a High Performing Culture
Superior customer service and business acumen
Mentoring support staff throughout their career development
Conduct peer audits and approve underwriting decisions (LOAs) for lower authority levels
Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development
Reviewing, mentoring, and approving referrals for lower authority level associates
Perform other related work as assigned
Qualification
Required
At least 5 years experience in commercial lines underwriting
Excellent communication skills both in writing and verbal
Ability to analyze and make decisions in a timely manner
Preferred
Prior experience in underwriting nonprofit humans services and/or education accounts
Working to obtain or has already CPCU or other industry equivalent
Benefits
Competitive base salary plus incentive plans for eligible team members
401(K) retirement plan that includes a company match of up to 6% of your eligible salary
Free basic life and AD&D, long-term disability and short-term disability insurance
Medical, dental and vision plans to meet your unique healthcare needs
Wellness incentives
Generous time off program that includes personal, holiday and volunteer paid time off
Flexible work schedules and hybrid/remote options for eligible positions
Educational assistance
Company
The Mutual Group
The Mutual Group is an an integrated insurance operations platform serving the mutual industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Coleman Johnson
SVP & Chief Underwriting Officer
Naomi Myers
Chief Administrative Officer
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