Grace Health · 1 week ago
Substance Abuse Recovery Program Coordinator
Corbin, KY
Full-time
Hybrid
Mid Level
3+ years expGrace Health is a healthcare organization focused on improving patient outcomes, and they are seeking a Substance Abuse Recovery Program Coordinator. This role involves administrative oversight of the Substance Abuse Recovery Program and requires strong leadership to plan, coordinate, implement, and assess the treatment program's progress.
Health CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Understands and promotes the mission, vision, and values of Grace Health both in the workplace and the community
Responsible for the planning, coordination, implementation, and assessment of program goals and progress
Excellent working knowledge of behavioral health medications and evidence-based treatments for medical, mental health and substance use disorder conditions
Scheduling of SAR patients on designated SAR programming days for providers
Provides supervision and mentoring to staff who provide substance abuse recovery enabling services to assist professional growth and development including Targeted Case Managers and Peer Support Specialists
Establishes and leads regular SAR program staff meetings to maintain open communication and information/updates between service delivery sites
Confidence and comfort with the pace of primary care, strong communication skills and the ability to work with an interdisciplinary team
Proficient communication with leadership and supervised staff members
Provides/coordinates training for all program team members as outlined by the organization
Ensures the continuity of quality and integrity of patient care
Builds a positive and productive culture in the workplace
Facilitates problem solving and conflict resolution between staff, clinicians, departments, etc
Addresses emergency situations, applying interventions and promotes a safe and healthy environment
Evaluation and resolution of patient complaints
Establish and maintain professional rapport with patients, providers, and other team members
Ensures all team members of the program comply with all guidelines established by CMS (Centers for Medicare and Medicaid) and other governing bodies
Auditing of patient records to ensure compliance and documentation is complete, appropriate, and timely
Maintains all tracking and quality reporting as outlined by the organization
Attends all leadership meetings to report program goals and progress
Completes all supervised SAR program staff job performance evaluations in conjunction with Behavioral Health director
Participates in staff recruitment, interviews, and retention
Develops scheduling of SAR peer support staff while managing time off requests, timekeeping, and timecard approval
Defines goals with supervised staff for quarterly scorecards with scorecard completion in conjunction with BH director
Works in conjunction with leadership and program staff to monitor and improve quality clinical services including utilization review, quality assurance, and clinical protocol development
Consistently communicate and adheres to organizational and departmental policies and procedures for safety, compliance, patient satisfaction, etc
Assessment, Treatment, Planning, Linking, Advocacy, and Monitoring the needs for patients identified as high risk with diagnosis of substance use disorder
Facilitate care between Medical and Behavioral Health
Maintain accurate and timely documentation
Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration
Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions
Requires travel to other clinic sites to assist with SAR services
Other duties as assigned
Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff
Embrace a team-based approach to patient care and understand that each role is important to our success
Team members must demonstrate excellent team communication and coordination to provide quality patient care
SAR Program care coordination includes communicating with community organizations, health plans, facilities, and specialists
Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice
Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations
Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care
All team members will be involved in the process of improving quality incomes
Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement
Team members will participate in Grace Health's advocacy program
Assists in group therapy as needed
Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
Maintain good attendance and maintain the attendance of those under Lead supervision
Maintain timely documentation of all work assignments
Maintain patient confidentiality following all company and HIPAA regulations
Routinely keep supervisor informed about attendance and job assignments
Flexible in being able to multitask
Work effectively and at an efficient pace
Work cooperatively with providers, administration, and peer
Qualification
Required
Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions
Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions
Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills
Graduate from an accredited college or university with a minimum of a master's degree in counseling or social work. Bachelor's degree with at least 3 years' experience working with SUD services may be considered
Advanced knowledge of Opioid Use Disorder/Alcohol Abuse and Medicated Assisted Treatment options
Continuing Education as applicable
Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software
Communication: Conveys information accurately and efficiently. Written communication is direct, concise, and easy to understand
Decision-making: Gathers necessary information to make good and timely decisions. Uses sound judgment and instincts
Direction: Receives and follows direction thoroughly and efficiently
Planning/Priority setting: Organizes tasks and objectives in order of importance, timing, and predicted results. Works within measurable goals and outcomes
Problem solving: Can identify issues or concerns quickly and work systematically to solve problems while developing reasonable and timely resolutions
Initiative: Self-starter who takes prompt action to accomplish objectives while seeing to resolve problems without being asked
Company
Grace Health
Grace Health provides pediatric and primary care to patients with outreach, education, and behavioral health services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.2MKey Investors
Kentucky Opioid Abatement Advisory Commission
2023-10-02Grant· $0.2M
Leadership Team
Michael Stanley
CEO
Company data provided by crunchbase