1-Tom-Plumber Franchise HQ · 22 hours ago
Office Manager Plumbing Company
Johnstown, PA 15902
Full-time
Onsite
Mid Level
$50K/yr - $70K/yr1-Tom-Plumber Franchise HQ is a 24/7 emergency service commercial plumbing franchise seeking an Office Manager. The role involves overseeing daily administrative and operational tasks, including customer service, scheduling, billing, and ensuring compliance to support the efficient flow of business.
Construction
Responsibilities
Handle inbound/outbound calls, manage client inquiries, build customer relationships, and ensure satisfaction
Efficiently schedule service calls, dispatch technicians, and manage the workflow for residential/commercial jobs
Process invoices, manage accounts payable/receivable, assist with payroll, and handle budget adherence
Support & assist with training of technicians; assist with HR functions like onboarding; and foster a performance-driven environment
Prepare sales/performance reports and maintain detailed job records for management
Qualification
Required
High School diploma or equivalent
Strong customer service skills
Team player, energetic, positive attitude
Good time management skills
Problem solving skills, attention to detail
Previous administrative office experience
Excellent verbal and written communication
Must be self motivated and have a sense of urgency
Experience: Previous office management, administration, or customer service in a plumbing/trade setting
Technical: Familiarity with plumbing industry terminology, dispatching software, QuickBooks, and MS Office
Soft Skills: Exceptional multitasking, organization, communication (verbal/written), problem-solving, and time management
Industry Knowledge: Understanding of plumbing systems, local codes, and safety regulations
Benefits
401(k)
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Health, dental, and vision insurance.
Paid time off and paid holidays.
Ongoing training.
No cost gym membership at Morgainz Fitness.
Company
1-Tom-Plumber Franchise HQ
Are you a restoration company owner looking for more commercial water damages and higher profit margins? Our emergency services plumbing franchise is unique.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase