RapidRatings · 1 day ago
Client Services Associate
Quincy, MA
Full-time
Hybrid
New Grad, Entry Level
$55K/yr - $55K/yrRapidRatings is a company that focuses on providing financial health ratings to clients. The Client Services Associate will work with global clients to facilitate program operations, manage support inquiries, and ensure the success of private company ratings programs.
AnalyticsFinancial ServicesRisk Management
Responsibilities
Product Support: Work with our team to manage and complete incoming service inquiries from across our client base. Allocate work internally to ensure timely responses and successful outcomes for our clients. This includes hundreds of clients requests each month regarding their private company ratings programs
Program Management: Understand the nuances of how our services fit within various client programs. Support the success of our clients’ programs through providing best practices and strategic guidance to a wide range of stakeholders
Data Management: Ensuring the integrity of our database of Client and counterparty contacts is critical to our overall program success. You will assist in maintaining, updating, and reconciling operational data across our tech stack, as necessary
Client Configuration: You will execute the administrative tasks for onboarding new clients and establishing the program workflows necessary for each client’s risk management program
Qualification
Required
Strong written and verbal communications
Detail oriented and self-motivated
Exceptional critical and strategic thinking skills
Excel Proficiency required
Bachelor's Degree or equivalent years of work experience required
Preferred
Enterprise B2B support experience a plus
Benefits
Attractive benefits package with bonus
Flexible work environment
Self-managed PTO
Company
RapidRatings
RapidRatings® sets the standard for financial health transparency between business partners, transforming the way the world’s leading companies manage enterprise and financial risk.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$245MKey Investors
FTV CapitalLLR Partners
2022-02-14Private Equity· $200M
2018-09-11Private Equity· $30M
2016-04-20Private Equity· $15M
Leadership Team
Daniel Kersten
Senior Software Engineer
Douglas Cameron
President, Head of Product
Recent News
Morningstar.com
2026-01-16
2025-06-03
FTV Management Company, L.P.
2025-01-21
Company data provided by crunchbase