Dropbox · 2 days ago
Head of External Communications
United States
Full-time
Remote
Director/Executive
$215K/yr - $291K/yr
15+ years expDropbox is a company that brings its story to life through effective communication strategies. As the Head of External Communications, you will define and lead the strategy for all external communications, managing a high-performing team to enhance the company's narrative and reputation in the competitive SaaS landscape.
CollaborationEnterprise SoftwareFile SharingPrivate CloudWeb Hosting
Responsibilities
Define and execute an integrated external communications strategy across corporate, product, and executive communications
Lead, develop, and scale a high-performing External Communications team, setting a strong bar for craft, judgment, and collaboration
Serve as a trusted advisor to the executive team on external messaging, media strategy, reputation management, and crisis response
Drive proactive, differentiated storytelling that links product innovation, customer outcomes, and company vision
Oversee media relations, press strategy, product launches, executive thought leadership, and issues management
Partner closely with Product Marketing, Investor Relations, Legal, and Corporate Affairs to ensure alignment and message consistency
Build and manage relationships with top-tier media, industry analysts, and external agency partners
Establish success metrics, measurement frameworks, and feedback loops to continuously improve communications impact
Stay ahead of technology, media, and communications trends; experiment with new formats, platforms, and tools
Qualification
Required
15+ years of experience in external communications, corporate communications, PR, or related disciplines, with a strong preference for tech or SaaS environments
Proven experience leading and scaling communications teams in complex, fast-growing organizations
Exceptional writing, editing, and storytelling skills with a demonstrated ability to simplify complex products and strategies
Strong executive presence and experience advising and partnering directly with C-suite leaders
Track record of leading high-stakes communications programs, including product launches and sensitive issues
Strategic thinker with strong business acumen and the ability to align communications to company goals
Sound judgment, attention to detail, and ability to operate effectively in high-velocity, ambiguous environments
Preferred
Experience leading external communications at a high-growth or transformation-stage SaaS company
Deep background across both corporate and product/platform communications
Experience managing media relations, analyst relations, and executive thought leadership programs
Comfort operating as both a strategic leader and hands-on practitioner
Proven partnership with Product Marketing, Investor Relations, Legal, and executive teams
Familiarity with modern communications channels, digital storytelling, and social platforms
Company
Dropbox
Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.
1001-5000 employees
H1B Sponsorship
Dropbox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (127)
2024 (105)
2023 (103)
2022 (166)
2021 (197)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$2.41BKey Investors
JP Morgan ChaseJPMorgan PartnersBlackRock
2025-09-09Post Ipo Debt· $700M
2018-03-23IPO
2017-03-30Debt Financing· $600M
Leadership Team
Drew Houston
Founder & CEO
Arash Ferdowsi
Co-Founder
Recent News
2025-12-19
Business Standard India
2025-12-19
2025-12-16
Company data provided by crunchbase