Westrock Coffee Company · 20 hours ago
QA Technician
Concord, NC
Full-time
Onsite
New Grad, Entry LevelWestrock Coffee Company is currently seeking a Quality Assurance Technician for their QA Department. The role involves inspecting and verifying the setup of packing lines, performing quality checks, documenting results, and managing nonconforming goods while ensuring a safe working environment.
CoffeeFood and BeverageGroceryRetailTea
Responsibilities
Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
Document results of quality checks
Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
Determine disposition of returned goods
Receive and analyze certain customer complaints
Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
Log blend change samples and quality issues for ISO purposes
Ensure physical blend "target" samples are properly maintained and updated
Perform general daily housekeeping in work area to maintain a quality/safe working environment
Collect, organize and set up product samples for sensory cupping
Qualification
Required
Computer Skills including Word, Excel, Outlook etc
Excellent oral and written communication skills
Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc
Able to lift 50 lbs
Proven reliability and responsibility
Company
Westrock Coffee Company
Westrock Coffee Company is a wholesale supplier of coffee, tea, flavors, extracts, and other ingredients to consumer brands.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$794MKey Investors
HF CapitalWells FargoStephens Group
2025-11-04Post Ipo Debt· $30M
2024-02-15Post Ipo Equity· $72M
2023-06-30Post Ipo Equity· $75M
Leadership Team
Chris Pledger
Chief Financial Officer
Justin Majcher
SVP, Chief Information Officer
Recent News
MarketScreener
2025-12-12
Westrock Coffee Company
2025-11-07
MarketScreener
2025-10-15
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