Ultra Maritime · 17 hours ago
Product Support Engineer
Wake Forest, NC
Full-time
Onsite
Senior Level
6+ years expUltra Maritime is focused on advancing naval technology and supporting the U.S. Navy and allied forces. The Product Support Engineer will provide technical assistance and support, develop documentation, and collaborate with various engineering teams to ensure effective product lifecycle management.
Aerospace
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Experience working with shipboard, shipyard, OSIC, and AIT
Navy trainer experience (Podium, Curriculum Development)
Developing Interactive Electronic Technical Manual (IETM) and Computer-Based Training (CBT)
Develop and Maintenance of Navy Reliability Centered Maintenance (RCM)
Performing reliability engineering
Conducting Logistics Support Analysis (LSA)
Supporting Life Cycle Cost Analysis
Generating technical provisioning data
Ensuring fleet support to fielded systems
Qualification
Required
Ability to obtain a US Government security clearance. Security clearances are granted to U.S. citizens
6+ years of logistics engineering and technical writing experience with DoD systems
High School Diploma
Preferred
BS degree in Engineering or related field of study is preferred
Shipboard system trouble shooting and technical support experience
Excellent communications skills and the ability to work independently or in a team environment
Demonstrated ability to interface with development Engineers to ensure supportability is designed into the equipment
Familiarity with the Navy operations and support environment
Experience with Interactive Electronic Technical Manual (IETM) and Computer-Based Training (CBT) product development and validation
Experience determining maintenance concepts, performing task analysis, and documenting results in a MIL-STD-1388 LSA database
Experience generating MIL-PRF-49506 Logistics Management Information (LMI), MIL-STD-1388 Logistics Support Analysis (LSA) or GEIA-STD-0007 Logistics Product Data (LPD)
Experience developing Reliability Block Diagrams and Operational Availability estimates and performing Reliability, Maintainability and Availability (RM&A) studies including Failure Modes, Effects and Criticality Analysis (FMECA), Built-in Test (BIT) Analysis and Maintainability Predictions
Familiarity with GEIA-STD-0007b and LPD software products, such as SLICWAVE, EAGLE, PowerLOG, and Relex reliability software
Benefits
Climate controlled, well-lit and clean work environment!
Work/life balance that includes up to 3 weeks PTO for first year
8 Paid Holidays, with 3 floating holidays
401k Plan with Company Match
Educational Assistance Program (Tuition Reimbursement)
Wellness Program and incentives
Company HSA contributions
Insurance Benefits that start 1st of the month following hire
Eligibility in Company Performance-based bonuses annually
Additional Employee Discounts and Perks
$75 monthly student loan repayment program
Basic Life Insurance
Basic Accidental Death and Dismemberment (AD&D) Insurance
Short Term Disability
Long Term Disability
Employee Assistance Program (EAP)
Medical and Prescription insurance
Dental insurance
Vision insurance
Supplemental Life Insurance Plans
Supplemental AD&D insurance for Employee and Family
Accident Plan
Critical Illness Plan
Hospital Indemnity Plan
Pet Insurance
Identity Theft
Company
Ultra Maritime
Ultra Maritime is a provides application-engineered solutions in the key elements of mission critical & intelligent systems.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carlo Zaffanella
President / CEO
Recent News
2026-02-06
2025-12-06
Company data provided by crunchbase