Unisys · 2 days ago
Data Center Computer Technician
Ashburn, VA
Full-time
Onsite
Entry Level
1+ years expUnisys is a technology company that provides operational and technical support for data center computer systems. The role involves monitoring system performance, performing maintenance and repairs, and ensuring efficient operations within the data center environment.
Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware
No H1B
U.S. Citizen Only
Responsibilities
Provide operational and technical support for assigned data center computer systems and associated peripheral equipment
Monitor performance of online systems using software support tools to complete all scheduled jobs in a timely manner
Perform standard maintenance and repair
Interface with clients and appropriate support groups to escalate issues for resolution
Reassign job priorities according to precedent, policy, and procedures
Participate in on-call rotation; respond to alerts and systems issues
Update systems and applications
Partner with vendors and component suppliers to replace or repair failed equipment
Support system installation and decommission processes, following standard approved ITIL Change Management procedures
Track assets, manage configuration, and maintain physical equipment locations and connections using DCIM tools
Install equipment on the data center floor; request and oversee power, network, SAN, and KVM connections
Manage change and request processes for data center facility changes and maintenance
Support data cabling including network, SAN, KVM, or remote out-of-band management systems, and manage cabling contractors
Provide backup support for break-fix issues and configuration for servers and other devices
Provide technical support and hardware maintenance
Receive shipments for all inbound equipment for one or more data centers
Complete tickets to meet or exceed SLA requirements, and process service and change requests
Prepare documentation for installations, floor plans, rack or cabinet diagrams, and manage existing documentation for new installations
Prepare for asset disposal by performing manual labor to move equipment
Provides a high level of operational and technical support for one or more computer systems and peripheral equipment
Monitors performance of systems utilizing software support tools
Ensures emergency operating procedures are maintained
Interfaces with clients and appropriate support groups to resolve complex issues
Depending on assignment, may handle hardware or software support for associated data center equipment
Leverages maintenance agreements and warranties to keep systems in optimal state
Qualification
Required
High School Diploma or equivalent
Participation in an on-call roster
Availability to travel between locations within a 250-mile radius (when required)
Experience with an enterprise IT service management tool
Minimum 1 year of experience in IT, technical support, and data center operations, including rack, stack, and server provisioning
Experience with network cable management (copper cable, fiber optic cabling)
Facilities planning experience (space, power, and cooling)
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government
Preferred
Certifications such as CompTIA Server+, Cisco CCNA, or Microsoft Azure Fundamentals are considered a plus
Benefits
Unlimited paid time off
A 401(k) plan
Comprehensive healthcare
HSA matching
Ongoing learning opportunities
Company
Unisys
Unisys is a worldwide information technology company. They provide a portfolio of IT services, software, and technology that solves
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.19B2025-06-16Post Ipo Debt· $700M
2020-10-29Post Ipo Debt· $485M
2010-01-19Acquired
Leadership Team
Mike Thomson
CEO & President
Raj R Raman
CTO, Cloud
Recent News
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