Nebraska Department of Health and Human Services · 1 hour ago
Office of Economic Assistance – Electronic Benefit Transfer (EBT) Internship (Summer 2026)
The Nebraska Department of Health and Human Services is seeking an intern for the Summer Electronic Benefit Transfer (EBT) Program in 2026. The role involves administrative and customer-focused tasks, supporting the issuance of summer food benefits to eligible families and managing related financial and administrative responsibilities.
GovernmentHealth CareSocialWellness
Responsibilities
Respond to customer inquiries and resolve concerns related to SEBT benefits (primarily written communication; some phone contact)
Monitor EBT card mailings, returns, and re-mail processes
Verify and update customer addresses and contact information
Order replacement EBT cards through the EBT vendor system
Assist with preparation and coordination of mass mailings (e.g., benefit expiration notices)
Support reconciliation of SEBT benefit issuances and expenditures
Assist with compiling and entering data for required federal financial reports
Perform data entry, tracking, and monitoring activities to support program operations
Qualification
Required
Currently enrolled in an undergraduate or graduate degree program at an accredited college or university (two-to-four-year institution) OR recently graduated (within one year) from an undergraduate or graduate degree program at an accredited college or university (two-to-four-year institution)
Preferred
Business, Finance, Accounting, Public Administration, Social Services, or related fields
Interest in customer experience, problem-solving, and public-facing services
Interest in government programs and learning how state social service systems operate
Strong written communication skills (approximately 80% written / 20% verbal customer contact)
Attention to detail and accuracy in data entry and reporting
Ability to manage confidential information appropriately
Basic proficiency with Microsoft Office or similar systems
Ability to work independently and as part of a team
Professionalism and strong organizational skills
Interest in finance or financial reporting is a plus, but not required
Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
Your paycheck is just part of your total compensation.
Company
Nebraska Department of Health and Human Services
The Department of Health and Human Services team contributes to the lives and health of Nebraskans every day.