Koenig Equipment · 1 week ago
Ag Mobile Response Technician
Koenig Equipment is a family-owned dealership with over 120 years of service excellence. They are currently seeking a seasoned, customer-focused Mobile Response Service Technician to support their team in the Richmond, IN business territory, responsible for conducting diagnostics and repairs on agricultural and turf equipment at customer locations.
Agriculture
Responsibilities
Conducts work independently at customer locations working out of an equipped service truck
Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate
Perform inspections on equipment advising customers of findings, recommend repairs and upsell value added improvements
Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed
Keep accurate times records by segment on worked performed
Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer
Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner
Submit work order detail to the Service Manager immediately upon the completion of each segment
Help maintain company fixed assets as required
Attend training and KEI events to further develop skill sets
Other duties as assigned by immediate supervisor
Qualification
Required
A technical school degree or equivalent experience in mechanical repairs
Minimum 2-3 years of experience as a heavy equipment technician
Basic knowledge of product line, electrical, hydraulic and mechanical systems
Ability to use our computer operating system (PFW IntelliDealer)
Ability to safely operate vehicles and equipment needed for the job
Ability to lift 50 lbs
Preferred
Experience working on agricultural equipment
Working knowledge and/or certifications of multiple equipment brands
Class “A” CDL desirable but not required, or the ability to get one