Chase · 5 days ago
Head of Checkout Services-Payments-Executive Director
4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $285K/yr
8+ years expChase is one of the oldest financial institutions, and they are seeking a Product Director for Checkout within the Embedded Finance & Solutions division of JPMorgan Payments. This role involves leading innovation through product development, managing the product life cycle, and fostering a culture of continuous innovation to meet customer needs.
BankingFinancial Services
Responsibilities
Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Creates a compelling Product vision and roadmap for JPMorgan Checkout, and gain buy-in from stakeholders and executive leadership
Leads, inspires and develops a talented team of direct and matrixed colleagues across multiple disciplines and functional areas, including Product, Design, Technology, Finance, Risk, Legal, Compliance, Operations, Marketing, Sales and others
Manages prioritization of requirements, resourcing and tradeoffs for the Checkout business and key business partners and stakeholders, carefully communicating process changes to stakeholders across the business
Works closely with the Commercialization team on the go-to-market plan
Serves as one of the Firm’s Checkout subject matter experts and evangelists
Qualification
Required
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Expertise and experience in Payments and Digital Commerce, including Merchant Acquiring and payment processing
Bridge-builder who can inspire confidence and between business & technical teams, and also across business units
Strong digital product delivery skills: well-organized, structured approach, ability to achieve tight timelines on complex deliverables
Proven track record of managing the end-to-end product development lifecycle for complex, large-scale initiatives using Agile methodology
Strong executive presence, very capable and comfortable communicator, confident in interacting with and presenting to all levels of management
Travel requirement: approximately 25% (as health & travel conditions permit)
Preferred
Recognized thought leader within a related field
Bachelor's degree; MBA preferred
Technology and architecture experience will be an asset
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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