Ataccama · 1 day ago
Manager, Customer Influence & Social Media
Boston, Mass.
Full-time
Hybrid
Mid, Senior Level
$110K/yr - $180K/yrAtaccama is a company focused on providing trustworthy data solutions for AI initiatives. The Manager of Customer Influence & Social Media will build a community of customer advocates, drive market authority through customer-led content, and manage the company's social media presence to enhance brand credibility and engagement.
AnalyticsArtificial Intelligence (AI)Business IntelligenceCloud Data ServicesData GovernanceData IntegrationData ManagementSaaS
Responsibilities
Cultivate the "Data Trust" Community
Build and nurture a community of customer advocates who provide third-party endorsement of our platform
Focus specifically on building uncontested credibility within the Financial Services vertical by engaging key personas like CDOs and Risk Officers
Turn customer successes into human, engaging stories that break through the monotonous B2B chatter
Orchestrate Market Authority (G2, Gartner, & AEO)
Drive a consistent volume of high-quality reviews on Gartner Peer Insights and G2 to maintain market leadership
Ensure all customer-led content is optimized for Answer Engine Optimization (AEO), feeding AI-curated search results with deep semantic context
Leverage customer voices to secure share of answer citations across conversational AI interfaces
Stay ahead of channels and online domains that underscore brand credibility and ensure our strategies adapt to include these moving forward
Video-First Social Influence
Lead the production of short, focused technical videos and customer testimonials that demonstrate our "ONE AI Agent" in action
Manage our social presence as a platform for advocacy and validation, rather than just corporate announcements
Measure success through YouTube views and social engagement that leads to agentic platform demo requests
Strategic Reference Management
Maintain a robust pipeline of marquee case studies that align with our 2026 strategic bets
Partner with the Demand Generation, Partner and Growth Marketing teams to integrate customer proof points into account-based playbooks
Social Media & Social Proof Strategy
Own Ataccama’s presence on all social channels
Ensure that we leverage these channels for authentic customer storytelling as often as possible
Develop a well-rounded social content mix strategy that is appropriate for each social platform
Qualification
Required
Proven track record of turning 'happy customers' into a 'strategic lever'
Understanding of how AI is reshaping the way buyers engage with brands and readiness to evolve strategies accordingly
Ability to bring levity to data management and speak the language of data leaders, IT, and business stakeholders
Understanding of LinkedIn, Instagram, TikTok, Reddit, and similar platforms, and knowledge of how B2B brands can/should plug into these for maximum impact
Ability to elevate senior leaders through peer-to-peer influence and translate executive POVs into authentic, high-impact LinkedIn and influencer-style social narratives that engage other data leaders
Preferred
Experience in the data, analytics, or AI ecosystem and an understanding of the realities facing modern data leaders
Benefits
Medical Insurance (including vision & dental)
401(k) with employer match contribution
Life Insurance
Long-term disability insurance
Employee Assistance Program (EAP)
Long-Term Incentive Program
"Bring Your Friend" referral program
Get paid vacation plus the freedom of Flexible Time Off (FTO)-a policy that lets you take additional time off when needed, supporting your work-life balance and well-being
5 sick days
The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family
Flexible working hours & hybrid work setup
Conference tickets to the best industry events of the year
Online courses & company access to Udemy to hone your skills
Company laptop
Personal cell phone contribution
Company
Ataccama
Ataccama is a data trust platform that helps organizations accelerate their business initiatives with trusted, high-quality, governed data.
Founded in 2008
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$150.5MKey Investors
Bain Capital Tech Opportunities
2025-12-09Series A
2022-06-22Series A· $150M
2010-01-30Seed· $0.5M
Leadership Team
Mike McKee
CEO and President
Jan Mrazek
Co-Founder and Co-Owner
Recent News
2026-01-12
Best Data Management Software, Vendors and Data Science Platforms
2025-12-13
2025-12-09
Company data provided by crunchbase