Denken Solutions, Inc. · 1 day ago
Sales Operations Specialist
San Jose, CA
Contract
Hybrid
Mid Level
$25/hr - $30/hrDenken Solutions, Inc. is seeking a Sales Operations Specialist for a 6-month contract in San Jose, CA. The role involves ensuring effective communication with customers and cross-functional teams, managing customer demand, and providing account support while adhering to operational guidelines.
Business Information SystemsConsultingDevOpsInformation and Communications Technology (ICT)Information TechnologyLegalManagement ConsultingMarketingStaffing Agency
Hiring Manager
Nanda Kumar
Responsibilities
Ensure regular and effective communication with customers, sales and cross functional teams within the company
Provide customer account support, identify problems and take corrective actions to achieve optimal results
This includes booking orders in Oracle, adjusting ship dates provided by client factory planners and confirming ship schedules to customers/Sales
Ensure adherence to SOX, ISO and client revenue recognition guidelines
Focus and proactively strive to maintain high levels of quality, accuracy and process consistency to customer service level metrics and identify initiatives to improve these metrics
Manage customer demand, aligning supply and customer communication resolve operational issues to support customer’s schedule requirements, including logistics optimization
Ensuring customer demand is visible to planning and factory teams
Validate customer demand inputs, meetings with customer to understand order trends, drive current and planned consumption of inventory, and stay abreast of product transitions and ongoing qualification status at customers
Work closely with demand and supply planning, logistics, and finance teams on supply allocation to align with both customer and internal inputs
Manage operational projects to support customer requirements, e.g
ERP changes or IT implementation at customers or within client which have impact on the fulfillment or supply chain processes
Report monthly & quarterly revenue and identify potential risks/opportunities to revenue plans
Qualification
Required
Experience with operational issues associated with order management, background in managing a sales order backlog, scheduling orders, solving daily customer problems
Prior Sales Operations experience is a must
Knowledge of MRP and order fulfillment
Inventory management and shipping process knowledge is important
Knowledge of Microsoft Office Package [Excel, Word, Internet Explorer, Outlook, PowerPoint]
Preferred
Experience in Oracle ERP - good to have
Bachelor's Degree - nice to have, as long as they have prior experience
Company
Denken Solutions, Inc.
Offers consulting and staffing services in IT, Healthcare and Engineering
Founded in 2010
501-1000 employees
H1B Sponsorship
Denken Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (194)
2023 (180)
2022 (94)
2021 (83)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Raj Maddula
Founder and Solution Architect
Recent News
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