Nelnet · 4 hours ago
Managing Director, Product Strategy
United States
Full-time
Remote
Mid, Senior Level
5+ years expNelnet is a company that provides payment technology and education services to various organizations. The Managing Director, Product Strategy will shape and execute strategic initiatives focused on client engagement and product innovation in the higher education market, driving the development of AI-enabled solutions and fostering collaborative partnerships.
Financial ServicesInformation TechnologyPayments
No H1B
Responsibilities
Define, communicate, and drive the vision, strategy, and roadmap for products and services, ensuring alignment with NCC’s mission and market needs
Lead the development and launch of platforms and products, leveraging AI, analytics, and emerging technologies to deliver functional innovation that meets the evolving needs of our clients
Build and nurture relationships with higher education institutions, advisory boards, and design partners to co-create solutions, drive adoption and secure NCC’s place in the market as a trusted partner
Break down strategic goals into clear, measurable milestones and oversee cross-functional execution to ensure timely delivery
Champion the client experience by implementing personalized, proactive support models and ensuring continuous feedback informs product evolution
Inspire and mobilize NCC associates to act as brand ambassadors, fostering a culture of innovation, collaboration, and purpose
Oversee the implementation of compliance-tested features, secure integrations, and streamlined workflows to reduce risk, effort, and barriers for clients
Deliver compelling messaging to clients and internal teams about the strategic direction and value of our products and solutions, positioning NCC as a leader in higher ed payments market
Drive strong client engagement through participation in NCC’s Quad community, Campus Connect events, and digital engagement initiatives
Monitor industry trends, institutional feedback, and performance metrics to inform ongoing product and service enhancements
Qualification
Required
5-8 years of leadership in Ed Tech or Fin Tech, with a track record of delivering innovative, scalable solutions for higher education or financial services
Deep understanding of institutional workflows, user-centric design, and compliance requirements in education technology
Demonstrated ability to set strategic vision, manage complex projects, and motivate diverse teams and stakeholders
Exceptional communication skills, with experience delivering high-impact messaging to clients, partners, and internal audiences
Experience building collaborative communities and advisory partnerships within the education sector
This role requires 50% travel throughout the US
Service Excellence
Problem Solving
Managing Multiple Priorities
Decision Making and Critical Thinking
Leadership
Strong Written & Oral communications
Team Management and Team Building
Planning: Tactical, Strategic
Project Management
Working with MS Office
Benefits
Medical
Dental
Vision
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program
Company
Nelnet
Nelnet provides business, communications, and financial services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Erin Harms
Chief Financial Officer
Ben Focht
Chief Information Security Officer, Nelnet Bank
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