Heidelberg Materials UK · 9 hours ago
Customer Service Representative I
Pavilion, NY
Full-time
Onsite
New Grad, Entry Level
$20.49/hr - $24.08/hrHeidelberg Materials is one of the world's largest suppliers of building materials, and they are seeking a Customer Service Representative I. This role involves responding to customer inquiries, providing product information, resolving issues, and collaborating with internal teams to ensure customer satisfaction.
Building MaterialConstructionWholesale
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and other channels
Provide accurate information on products, services, and order status
Resolve customer issues efficiently while ensuring a positive experience
Collaborate with internal teams to meet customer needs and deadlines
Maintain detailed and accurate records of customer interactions
Qualification
Required
Strong communication and active listening skills
Ability to problem-solve and adapt in a fast-paced environment
Proficiency with computer systems and data entry
Commitment to delivering exceptional customer service
Collaborative mindset with a focus on team success
Benefits
401(k) retirement savings plan with an automatic company contribution as well as matching contributions
Medical, Dental, and Vision along with Prescription Drug Benefits
Health Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
Paid Bonding Leave
15 days of Paid Vacation
56 hours of Paid Sick Leave
10 Paid Holidays
Company
Heidelberg Materials UK
Heidelberg Materials UK is a building materials supplier that produces aggregates, ready-mixed concrete, asphalt, and cement products.
Founded in 1964Maidenhead, Windsor and Maidenhead, GBR
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-12-05
2025-09-26
Company data provided by crunchbase