Triton International · 1 day ago
Operations & Customer Support Coordinator
Houston, TX
Full-time
Hybrid
New Grad, Entry Level
0+ years expTriton International is the world's largest and most reliable container leasing company, dedicated to supporting global supply chains. The Operations & Customer Support Coordinator will provide high-level service to customers and support internal teams by managing depot activity, maintaining container data, and ensuring effective communication with stakeholders.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Handle and follow up and/or distribute accordingly all incoming calls & emails from customers and depots
Communicate with customers, depots, vendors and the internal Marketing and Sales Team in a timely and efficient manner. Maintaining good relationships with all
Handle all customer inquiries such as bookings, sales orders, availability, technical details, outstanding bookings/redeliveries, etc. Some of these queries will require assistance from Operations, Marketing or Technical Manager
Ensure that all Electronic Data Interchange (“EDI”) daily activity input is correctly posted in the system on a daily basis
Maintain up to date knowledge of system enhancements and developments pertaining to our internal management system, Trifleet
Equipment management, monitoring, and inventory control in assigned ports and depots
Maintain computer system data as it relates to the ports, depots, and customers
Other tasks and responsibilities as needed
Qualification
Required
0-3 years of customer service experience, preferably in the container leasing, shipping, or transportation industries
Must be at a commutable distance (within 50 miles) to the Houston office
Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Proficient in Microsoft office and adaptable to in house systems
Demonstrated ability to perform efficiently in a team environment
Self-motivated, high-energy level and positive attitude
Ability to work under pressure and time constraints and have a pro-active attitude for solving queries
Preferred
Bachelors or Associates degree preferred
General knowledge of the container/shipping industry and/or eagerness to learn
Benefits
Comprehensive benefit plans
Generous time off
Learning and development
Employee Resource Groups (ERGs)
Hybrid working schedule of 4 days in the office (Monday – Thursday in office, Friday home)
Company
Triton International
Triton is the most reliable shipping container supplier in the world.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Pearl
Chief Financial Officer
Edward Thomas
Chief Operating Officer
Recent News
Business Wire
2026-01-08
2025-11-04
Mergers & Acquisitions
2025-10-21
Company data provided by crunchbase