Assistant Banking Center Manager jobs in United States
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Origin Bank · 3 days ago

Assistant Banking Center Manager

Origin Bank is dedicated to fostering both professional and personal growth in a people-first culture. The Assistant Banking Center Manager will support the daily management and operation of the Banking Center, stepping in for the manager as needed and ensuring high standards of customer service and compliance.

BankingFinanceFinancial Services
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Growth Opportunities

Responsibilities

Manages the Banking Center in the absence of manager
Manages operational processes and controls to ensure the banking center maintains a high level of quality as it relates to customer information and compliance standards
Assists in the delivery of quality customer service through personal contact with customers and prospects and adherence to approved quality standards
Assures effective utilization of staff, objective performance evaluations, and operational/audit quality of all employees
Mentors or assigns qualified mentor for all new Retail Bankers assigned to Banking Center for training. Ensures compliance with Retail Banker Mentoring Program standards
Oversees the coordination of communications to staff regarding all operational issues in the absence of manager
Collaborates with manager to conduct sales meetings as needed
Meets Banking Center performance standards in areas such as operating loss control, banker’s levels of performance, Bank Secrecy Act, bank security, compliance with established policies and procedures and all other aspects of banking center operations
Supports and promotes sales and service activities of staff, including opening new accounts and operating a cash drawer/recycler if necessary
May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions
May directly supervise one to ten employees of the Retail Staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Bank retail experienceSupervisory experienceCustomer service skillsMicrosoft WordMicrosoft ExcelInterpersonal skillsProblem solvingTeamworkLeadershipCommunication skills

Required

Bachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required
minimum two years bank retail experience and one year supervisory experience
Internal: minimum one to two years' experience as a Retail Relationship Banker and/or Personal Banker Supervisor
new account training required
loan training preferred
Performance evaluation by Manager, Regional Manager and Chief Retail Officer will also be a consideration for promotion
knowledge of the Internet, Outlook, Microsoft Word and Excel
Ability to learn bank-specific software such as MPC, IBS, ADP, etc
Ability to use basic office machines
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor
Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing efforts of Origin Bank
frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear
occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Benefits

Competitive total rewards package
Generous benefits and compensation tailored to your skills, experience, and education
Dream Manager program
One-on-one guidance from a nationally certified health and wellness coach
Free access to certified financial professionals

Company

Origin Bank

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A bank that offers personal banking and housing lending services in Louisiana, Mississippi, and Texas.

Funding

Current Stage
Public Company
Total Funding
$45M
2018-05-08IPO
2017-11-28Private Equity· $45M

Leadership Team

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Zachariah Wasson
Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase