North Wind Group · 9 hours ago
Special Projects IT Manager 04037 NWD
Piketon, OH
Full-time
Onsite
Senior Level
7+ years expNorth Wind Dynamics, LLC is an Alaska Native-owned Small Disadvantaged Business, specializing in infrastructure support services and facilities maintenance. The Special Projects IT Manager supports project leadership in delivering efficient IT services and oversees a wide range of technical responsibilities including server and network administration, project management, and client communication.
GovernmentConsulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides direct oversight for all assigned projects, programs, subcontracts, and other activities as assigned
Lead critical troubleshooting efforts and provide direction for issues in conjunction with subcontracts/vendors and infrastructure environments
Oversee a wide range of server, network, and software administration duties including installations, debugging, maintenance, upgrades, and general support of contract systems and applications
Oversee the installation, configuration, and maintenance of all assigned core infrastructure, ensuring they are secure, reliable, and meet the needs of the organization
Provide through strong problem-solving skills the diagnosis and resolution of complex technical issues related to assigned tasks and programs
Analyze and solution problems associated with operating system’s servers, hardware, applications, and software
Monitor systems performance and ensure compliance with security standards
Evaluate & troubleshoot IT infrastructure and Internet connectivity throughout the organization
Ensures that issues are investigated and resolved, and necessary changes/repairs are performed and documented
Ensure highly available operating environments utilizing secured on premise, hosted, SaaS, PaaS and cloud platforms
Evaluate current infrastructure investments and drive efficiencies, innovations and automations through new and existing tools
Build lasting client relationships through demonstrated excellence in engagement delivery and personal networking, support development, execution and delivery of solutions and information to the client to secure lasting client relationships
Responsible for ensuring cyber policies and best practices are met
Demonstrate leadership and understanding of business processes and risk management
Provide strong background in working with government requirements and frameworks (i.e., DOE Orders, NIST, etc.) to ensure compliant systems. Assists in cybersecurity related tasks as needed
Assist in developing, implementing, testing, and maintaining compliance with disaster recovery plans
Assists in managing enterprise environments, stays current on IT trends and the existing environment, and communicates relevant insights to the engagement team and client management through written and verbal updates
Lead and execute projects with a diverse team through the system lifecycle including, assessments, reviews, improvements, designs and/or implementation to identify improvement opportunities in the areas of process efficiency, operation, and security
Ensures that assigned personnel are adequately supplied with information, materials, tools and equipment
Identify and evaluate complex business and technology risks and remediation methods to mitigate risks
Collaborate across departments to ensure IT infrastructure aligns with overall business objectives
Attend and actively participate in weekly meetings
Coordinate with the IT team to meet objectives
Supervises assigned personnel, including staffing and performance management
Ensures that assigned personnel observe all work rules
Responsible and accountable for Safety & Health performance and the communication of safety awareness
Maintains a safe working environment. Demonstrates awareness and implementation of applicable environmental, safety, and health (ES&H) requirements while also alerting co-workers of such requirements as needed
Demonstrates the ability to get along with co-workers, customers, and visitors
Demonstrates a personal commitment to safety and quality
Ensures safety and health of employees during work tasks, utilizing good work practices, and following procedures and protocols
Supports corporate on special projects of general technical nature as required
Performs other duties as assigned
Keep work area in order and free of hazards
Perform work within the controls identified and stop work when an unsafe work condition exists
Participate in safety programs and initiatives
Report all injuries
Participate in work planning so that hazards are identified and appropriate corrective actions are taken
Qualification
Required
Able to obtain and maintain a DOE 'Q' clearance
Bachelor's degree required with Project Management, Computer Science, Information Technology, or similar degree preferred; or a combination of education, experience, training, and certifications can be considered
7 or more years of experience in IT Operations with increasing responsibility and diversative experience; Experience in Systems, Applications, Cyber, incident response, and project management preferred
Experience leading an IT department or organization, architecting solutions, implementing and supporting software is desired
Ability to read and interpret documents such as operating and maintenance instruction and procedure manuals
Ability to write routine and non-routine reports and correspondence
Ability to speak effectively before groups of customers or employees
Ability to make mathematical calculations with reasonable speed and accuracy
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret a variety of instructions and deal with abstract and concrete variables
Expert knowledge of technologies and languages in Operational platforms such as, but not limited to: Linux, Unix, VMWare, Microsoft Server, Microsoft Azure, LAN/WAN/wireless
Deep understanding of hardware scalability, high availability, risk mitigation and best practices of implementing IT infrastructure at scale
Experience with designing, deploying and supporting infrastructure and applications
Ability to optimize computer hardware/software delivery and provide actionable metrics
Ability to manage and track end user requests and provide reporting metrics on how the service desk is supporting the organization
Flexibility to adapt to changing situations
Demonstrated effective communication to all levels of talent
Solid problem-solving and conflict management skills
Must be able to obtain and maintain a DOE 'Q' clearance
Preferred
Project Management Professional, preferred
Benefits
Health, life, and disability insurance benefits
401(k) with company match
Generous paid leave
Tuition reimbursement for eligible employees
Company
North Wind Group
North Wind Group is a government relations company providing engineering and environment management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carsen Jade Dye, MBA, PMP
Chief Financial Officer
John M. Bukowski, PG, PMP
Chief Operating Officer
Recent News
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