TikTok · 2 weeks ago
TikTok Shop- TikTok Shop Partner, Strategy & Operations Manager
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$106K/yr - $274K/yr
5+ years expTikTok is a leading destination for short-form mobile video, and they are seeking a Strategy & Operations Manager for their TikTok Shop. The role involves developing strategies for partner growth, optimizing operations, and collaborating with internal and external stakeholders to enhance the e-commerce experience on the platform.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Focus on core pain points within the Partner ecosystem. Conduct in-depth, periodic analysis of TTS operation challenges to uncover best-practice cases and reusable methodologies, providing insights to support business decisions. Lead the iteration and upgrade of the partner capability tiering system, and—aligned with overall business rhythm and stage goals—formulate refined growth strategies to drive continuous capability improvement among partners
Collaborate with partners to develop customized strategies that align with their business goals and TikTok Shop's capabilities. Identify business models and implement special projects and best practices for optimizing visibility and sales on the platform
Based on partner growth needs, take the lead in building, categorizing, and curating a comprehensive knowledge system, accumulating a full-chain operations knowledge base. Continuously track the real-world application of knowledge content, leverage data feedback to optimize both the knowledge base and the case library, ensuring that support for partners is precise, practical, and effective
With ecosystem development, GMV growth, and merchant penetration as core objectives, design targeted strategies and implementation plans. Oversee end-to-end execution, monitor progress along the full operational chain, and continuously optimize strategies through data-backed reviews to ensure achievement of business goals
Act as a core cross-functional collaborator, establishing close partnerships with internal business units, internal and external marketing teams, and external industry partners. Integrate resources to implement growth-driving initiatives for partners, track capability improvements and merchant collaboration outcomes, and foster complete business loops
Qualification
Required
Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field
Over 5 years of operational experience in e-commerce platforms
Experience in product operations or data analysis, with proficiency in using data analysis tools to identify business issues and evaluate strategy effectiveness, providing data-driven support for strategic optimization
Preferred
Strong project management capabilities with proven experience in cross-department collaboration. Skilled in resource coordination and project execution; goal-oriented and capable of managing projects efficiently from planning through to implementation
Solid foundation in strategy formulation and execution, with exceptional business analysis skills. Proactive, quick-learning, and highly self-driven, able to respond rapidly to business changes and develop actionable solutions. Excellent communication skills, capable of clearly articulating strategic logic and driving alignment across teams
Deep understanding of partners or merchant operating models; prior experience in managing partners or influencer agencies is a strong plus, with the ability to quickly align with business needs
Benefits
Medical, dental, and vision insurance
A 401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
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