Health Care Service Corporation · 8 hours ago
Early Careers – Performance Management and Insights Senior Intern
IL - Chicago
Internship
Hybrid
Intern
$20.04/hr - $44.61/hrHealth Care Service Corporation (HCSC) is a purpose-driven company focused on empowering employees through professional development. They are seeking a Performance Management and Insights Senior Intern who will participate in an internship program that leverages analytical skills to support stakeholder experience measurement and performance management.
Health InsuranceInsurance
No H1B
Responsibilities
Actively participating in an internship program that leverages advanced analytical skills, knowledge, and capabilities as a member of the Analytics & Reporting team
Assisting with applying emerging technologies and analytical approaches to support development of best-in-class measurement frameworks, systems, and solutions for internal and external stakeholders
Assisting with designing and developing end-to-end infrastructure metrics and KPI reporting to support stakeholder experience strategy, product management, engineering, and operations functions
Developing performance metrics and scorecards aligned to business outcomes
Performing exploratory and ad-hoc analyses to identify drivers of experience and performance gaps
Translating analytical findings into actionable insights to continuously improve the business
Supporting survey and experience data analysis, dashboard development, executive-level reporting, and cross-functional collaboration with business leaders and subject matter experts
Complying with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies
Maintaining complete confidentiality of company business
Maintaining communication with management regarding development within areas of assigned responsibilities and performing special projects as required or requested
Creating a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future
Qualification
Required
Pursuing a master's degree in analytics, data science, statistics, information technology, information systems, computer science, industrial engineering, mathematics, or a related field with comparable experience
Graduation date between December 2026 and June 2027
A minimum GPA of 3.0/4.0
Availability to work 10 weeks during the summer (June – August)
Unrestricted authorization to work in the United States. ***(Currently, we are not offering this program to students on a visa)***
Strong analytical mindset with excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking
Demonstrated ability to work with real-world datasets and translate complex analyses into clear, concise business insights and recommendations
Strong foundation in applied statistics, analytics, or data science concepts such as regression, segmentation, and hypothesis testing
Ability to synthesize analytical results into executive-ready storytelling materials for non-technical audiences
Enthusiasm to enhance your own professional and personal development with a high attention to detail and strong data quality mindset
Entrepreneurial spirit and initiative to operate in ambiguous problem spaces and help define analytical approaches
Strong verbal and written communication skills with demonstrated interpersonal effectiveness
Crave continuous learning and actively participate in knowledge exchange with peers and team members
Passion and desire to learn the ins and outs of the health care industry and regulated environments
Practical, well-developed PC skills, especially Excel, Word, Access, and data visualization tools such as Power BI or Tableau
Preferred
Knowledge of IT Analytics, Monitoring, Event Management tools, and experience measurement concepts is a plus
Knowledge of dashboarding, data visualization, and audience-relevant technical presentations is a plus
Familiarity with stakeholder experience, customer experience (CX), service quality, or performance measurement frameworks is a plus
Familiarity with SQL, Python, or R is a plus
Benefits
Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives
Company
Health Care Service Corporation
Health Care Service Corporation is a customer-owned health insurance company.
Founded in 1936
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Manika Turnbull
Senior Vice President & Chief Human Resources Officer
Recent News
Company data provided by crunchbase