Frontier Waste Solutions · 6 days ago
Inside Sales Specialist
Poteet, TX
Full-time
Onsite
Entry Level
2+ years expFrontier Waste Solutions is a Texas-based waste solutions provider committed to exceptional customer service. They are seeking an Inside Sales Specialist to handle inbound calls, identify sales opportunities, and support the sales team in developing new business.
Waste Management
Responsibilities
Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience
Understanding customers' needs and identifying sales opportunities
Develops new leads by utilizing all available resources, including referrals, web and other electronic media
Provide accurate information about products and services to the customer
Review, monitor, and follow up on any assigned accounts as appropriate
Protect customer information by keeping all information confidential
Accurately document all calls and account information
Daily monitoring of all emails and requests for new business and services as it relates to our inbound call center and assigned SEO Programs if so directed
Professionally represent the company with professionally prepared email, reports, phone responses, and coordination
Research customers and SEO requests and propose appropriate products and services while consistently maintaining the integrity of the brand through professional interactions
Develop relationships by anticipating needs and providing solutions and guidance in relation to business opportunities
Participate in ongoing training courses/programs, networking events, and regional conferences to stay atop industry trends and the most up to date information
Achieve assigned performance goals and objectives as set by management to grow parts business
Perform other assignments and duties as directed by supervisor
Qualification
Required
2 years of Customer Service and/or Retail Sales experience
6 months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
Strong proficiency with Microsoft Word, Excel, Outlook, Power Point
Strong problem solving, follow up, organization and coordination skills
Strong communication and analytical skills
Solid organization skills
Data entry, keyboard skills and use of a 10-key calculator are required
Able to adapt as the external environment and organization evolves
Ability to work in a fast-paced environment in a self-motivating environment
Ability to multi-task, prioritize and manage time effectively
Excellent follow-through and attention to detail
Strong verbal and written communication skills
Comfortable interacting with customers daily
Collaborate with others effectively encouraging team support
High School or equivalent required
Preferred
1 year of call center experience highly preferred
Proficiency in English / Spanish is a plus
Company
Frontier Waste Solutions
Frontier Waste Solutions is a fully licensed, non-hazardous solid waste and recycling collection service company dedicated to providing the highest quality services in the most environmentally responsible manner.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-11-29Acquired
2022-11-21Private Equity
Leadership Team
Alek Orloff
Chief Financial Officer
Recent News
2023-08-19
Company data provided by crunchbase