The Management Trust · 23 hours ago
ASSISTANT COMMUNITY ASSOCIATION MANAGER
Lindon, UT
Full-time
Onsite
New Grad, Entry LevelThe Management Trust is a community association management company that believes in integrity, trust, and effective management. They are seeking an Assistant Community Association Manager to provide administrative support functions as part of a Community Management team, assisting with various tasks to support client assignments.
Real Estate
Responsibilities
Support completion of regularly scheduled site reviews and project walks for assigned portfolio as needed
Prepare custom letters, custom notices, newsletters, flyers, and customer letters for internal and external client needs at the direction of the Community Manager
Review governing documents and gain familiarity with Association rules and guidelines
Document System information with community information including: vendor contracts, Service contracts, Board/Committee Information, and Association information as a result of Association actions
Maintain Annual calendar and maintenance schedules as system reminders in accordance with governing documents
Assist CAMs with special projects for association needs, including research and custom administrative work; this may include participating in occasional site inspections
Attend periodic meetings for minute taking, action lists, and others (such as annual membership meetings) to assist with balloting and check-in
Assist Board and homeowners with question pertaining to the Association, projects, or community guidelines
Provide support in Association fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and coordinating reserve study updates
Review and submit requests for vendor bids and contracted services
Create RFP specification comparison charts in accordance with company guidelines
Initiate TRAC program for large scale projects
Assist CAM with preparation of Board packets, agendas, and calendars in preparation for scheduled meetings
Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
Manage Association records requiring signature and store in appropriate location
Assist CAMs with meeting follow-up action items, including draft minutes
In CAM absences, oversee basic emergency vendor needs (i.e. contacting a plumber for an emergency)
Run reports and create custom reports using internal software platforms
Draft and distribute Association communications and updates
Monitor outstanding items for assigned community to avoid unnecessary delays and backlog, complete follow-up activities with internal and external partners to complete client action items
Qualification
Required
High School Diploma (or equivalent); Associate's Degree preferred
Work independently, with little oversight, and with accountability to management for the end result achieved
Ability to identify and prioritize tasks
Highly organized and able to monitor records for pending deadlines
Ability to multi-task and provide support to one or more community managers
Ability to read and discern information from Association governing documents in order to maintain system information and synthesize community requirements into easy to understand outlines and profiles
Ability to utilize technology including phone systems, multiple web-based applications, reports, and office equipment to efficiently discharge tasks
Strong written and verbal communication skills
Experience with Microsoft Office suite of products including intermediate understanding of Outlook, Word, and Excel
Ability to be level-headed when presented with difficult customer questions or verbal situations and navigate conversations in a highly professional manner to best represent fellow team members and The Management Trust
Ability to provide high-level customer service with astute attention to detail and organization
Must be a team player
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all staff and guests at all times
Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings at client locations
Must be able to drive in the dark if required
Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy
Use standard office equipment, including: computer, phone, tablet, smart phones, web-based systems, Microsoft Office product, copier/scanner, etc
Ability to stand and walk properties, at ground level, for up to 4 hours as needed to support clients
Be stationary for periods of time
Relocate up to (25) pounds
Travel to and from offsite client locations
Company
The Management Trust
The Management Trust is a real estate company that provides community management services.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jerry Storage
Chief Executive Officer, Desert Princess HOA & Country Club
William Sasser
Chairman & CEO
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