Madhappy NYC Full-Time Supervisor jobs in United States
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madhappy · 1 week ago

Madhappy NYC Full-Time Supervisor

positionNew York, NY
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$24/hr - $24/hr
date2+ years exp

Madhappy is a Los Angeles-based clothing brand focused on community and mental health. They are seeking a full-time store supervisor for their flagship location in Nolita, New York City, responsible for supporting sales, managing daily operations, and leading the store team.

E-CommerceFashionRetailShoes

Responsibilities

Partner with the General Manager to drive sales and meet or exceed store targets
Actively engage with customers to build relationships, increase conversion, and drive client retention
Support the execution of business strategies to optimize store performance and profitability
Monitor and track key sales metrics, assisting in implementing strategies to improve results
Assist in overseeing store operations, including inventory management, stock replenishment, and loss prevention
Ensure the store maintains high standards of cleanliness, organization, and overall readiness
Step into leadership responsibilities in the absence of the General Manager
Lead by example, providing exceptional customer service and motivating the team to do the same
Assist with onboarding, training, and coaching new hires to ensure strong performance and growth
Provide ongoing support and feedback to team members to foster a positive and results-driven work environment
Help ensure all staff members understand and align with Madhappy’s brand mission and values
Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused
Support and drive the store’s clienteling program to build strong customer relationships
Resolve customer concerns and issues professionally to ensure customer satisfaction and loyalty
Maintain a welcoming and inclusive environment that aligns with Madhappy’s commitment to mental well-being

Qualification

Retail experienceSales acumenLeadership skillsClienteling experienceCommunication skillsMultitaskingCustomer serviceTeam motivationPassion for mission

Required

2+ years of retail experience, with at least 1 year in a leadership or supervisory role
Strong sales acumen with a proven track record of meeting or exceeding goals
Experience in clienteling and building long-term customer relationships
Strong communication and leadership skills, with the ability to motivate and develop a team
Ability to multitask and thrive in a fast-paced, dynamic environment
Passion for Madhappy's mission and a commitment to delivering a top-tier customer experience

Benefits

Up to 96 hours of PTO annually
Health, dental, and vision insurance
Retirement plans available
Quarterly fitness and mental health stipend
Welcome gift :)Employee discount and early access to products
Monthly performance bonus

Company

madhappy

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Madhappy is an e-commerce platform that sells men's and women's clothes and footwear.
dateFounded in 2017
location
Los Angeles, California, USA
people-size11-50 employees
web-link
https://www.madhappy.com

Funding

Current Stage
Early Stage
Total Funding
$3.8M
Key Investors
LVMH Luxury Ventures
2019-10-10Series Unknown· $1.8M
2019-03-01Seed· $2M

Leadership Team

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Mason Spector
Founder
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Noah Raf
Founder

Recent News

WWD
Madhappy and Converse Rework the Chuck 70 With Washed Canvas and Raw Edge Details in First Collaboration
2025-12-03
Seattle TechFlash
Los Angeles-based clothing brand Madhappy opens first permanent New York City store
2025-06-04
WWD
Madhappy’s Retail Journey Lands in Manhattan’s NoLIta Neighborhood
2025-06-03
Company data provided by crunchbase