Wounded Warrior Project · 12 hours ago
Website Administrator II
Jacksonville, FL
Full-time
Hybrid
Senior Level
5+ years expWounded Warrior Project (WWP) is dedicated to honoring and empowering veterans, and they are seeking a Website Administrator II to oversee all aspects of their website. The role involves managing website changes, collaborating with stakeholders, ensuring website functionality, and optimizing for performance and user experience.
AssociationCommunitiesHealth CareMedical
Responsibilities
Lead the comprehensive management of the WWP website to include any changes and development
Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives
Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website’s functionality and user experience
Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP’s specific needs
Monitor WWP web-based systems for availability, uptime, and performance
Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility
Review and execute ongoing web support requests and respond to the administrative needs of users
Process daily requests for changes and adhere to the WWP’s Change Control Process
Develop reports, dashboards, and processes to continuously monitor data quality and integrity
Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices
Define website objectives by analyzing user requirements and system features and functionality
Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools
Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify system solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP’s business needs
Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions
Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution
Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles
Other related duties as assigned
Qualification
Required
Five years of website administration, website development or implementation of websites
Three years of experience developing professional websites using .NET framework
Three years of experience working with a CMS
Two years of experience working with SQL
Experience working with REST APIs and testing tools such as Postman
Bachelor's degree in computer science, information systems or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree
Demonstrated proficiency in HTML, CSS, JavaScript, or other programming languages
Strong collaboration skills. Demonstrated ability to work effectively as a teammate, identify and resolve problems, and accomplish goals and objectives
Demonstrated understanding of deployment, security, authentication, and data protection principles
Strong project management skills. Demonstrated ability to drive projects to successful outcomes, providing excellent customer service to ensure project success and client satisfaction
Strong working knowledge of professional web development with sites using a CMS
Demonstrated understanding of ASP.NET, .NET, MVC, and Microsoft Visual Studio
Demonstrated proficiency in SQL database queries and stored procedures
Strong analytical and problem-solving skills with the ability to analyze information to identify problems
Demonstrated understanding of DNS and domain name management
Demonstrated understanding of single sign-on, REST APIs, and integration technologies
Strong understanding of SEO and analytics
Ability to adapt quickly to changing priorities and manage multiple deadlines within a fast-paced, changing environment
High energy level. Self-starter; willing to take initiative
Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues
Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels
Unequivocal commitment to the highest standards of personal and business ethics and conduct
Mission-driven, guided by core values, and a pleasure to work with
Preferred
Three years of experience working with software and hardware vendors
One year of experience with Salesforce integrations and Azure website hosting
Experience with content delivery networks (CDNs)
Experience with Umbraco CMS and Umbraco Forms
Experience with accessibility testing tools (e.g., screen readers) and WCAG standards
Benefits
A flexible hybrid work schedule (three days in the office, two days’ work from home)
Full medical, dental, and vision coverage for both teammates AND family members
Competitive pay and performance incentives
A fun, mission-focused, and collaborative team environment
Company
Wounded Warrior Project
Wounded Warrior Project is a military and veterans charity service organization empowering injured veterans and their families.
501-1000 employees
H1B Sponsorship
Wounded Warrior Project has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
Lilly EndowmentFace the Fight
2025-12-10Grant· $15M
2025-10-09Grant
2024-09-18Grant
Leadership Team
Walter E. Piatt
Chief Executive Officer
Recent News
2026-01-22
2026-01-11
Company data provided by crunchbase