Engle Martin · 2 days ago
Senior Property Adjuster (Commercial Insurance) - Hawaii
Engle Martin is a company specializing in commercial insurance, and they are seeking a Senior Property Adjuster to assess loss or damage associated with commercial property claims. The role involves investigating claims, working with a variety of experts, and preparing detailed reports for insurance carriers.
Financial ServicesInsuranceProperty Insurance
Responsibilities
Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events including, but not limited to, inclement or catastrophic weather, earthquakes, fire, vandalism, or accidents. May be called upon to assess time-element and builders’ risk losses
Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, as typically achieved through significant commercial property loss adjusting experience, personally conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof
Through interviewing or other methods, obtains necessary information from the claimant and from experts such as architects, engineers, builders, construction workers, police officers, health care practitioners, accountants, and others to fully and accurately assess the extent of the loss. Interacts effectively with, and may be required to coordinate efforts of, diverse team of experts
Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations
Applies a thorough understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings; demonstrates understanding of a variety of coverage and loss types
Recommends the reasonable and proper amount the insurance company should pay on a claim
Ensures the accuracy of information collected and reported and guards against fraudulent claims
Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations. Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. Effectively uses software systems such as Xactimate as necessary to produce accurate estimates
Maintains accurate, thorough field notes, journal entries, and time and expense records as required. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices and with accepted industry standards. Applies knowledge of both time-and-expense and fee-for-service procedures, according to the stipulations of the agreement with the insurer
Follows EM policy and practices and incorporates sound judgment in formulating recommendations and completing evaluations and reports
Prepares and conducts presentations and produces special reports for insurance carriers as assigned or required
Qualification
Required
Bachelor's Degree Preferred
2-5 years' experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality
Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries
Knowledge of property claim law
Active license, or ability to promptly obtain such, in the assigned state(s)
Exceptional written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Passionate about providing exceptional customer service
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential)
Strong research and investigative skills
Conflict resolution and persuasion abilities
Organized and detail oriented
Excellent problem solving and critical thinking skills
Ability to work both independently and as part of a team
Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies