Configuration Management Lead jobs in United States
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General Dynamics Information Technology · 2 days ago

Configuration Management Lead

General Dynamics Information Technology is seeking a Configuration Management (CM) Lead to provide vital support to the Defense Information Systems Agency (DISA) Global Video Services (GVS) business area. In this role, you will drive configuration management activities, ensuring compliance with Department of Defense standards and facilitating change processes to support mission success.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards
Provide day-to-day support and processing of CRs as they progress through the change lifecycle
Verify incoming Request for Change (RFC) forms are correctly completed and supporting artifacts are included
Assign CR number, change category, and change type
Notify change requestors, change implementors, and change practitioners when their CR requires additional information; Coordinate any updates provided
Ensure all Change Advisory Board (CAB) members vote on each change by the end of review period
Track status through the CR life cycle and provide updates upon request
Communicate CAB member decisions to affected stakeholders
Design and implement change models and configurations workflows to optimize effectiveness and ensure compliance with DoD standards
Plan, schedule, manage, and facilitate CAB meetings to ensure a structured and collaborative change review process
Participate in change and release review and planning, ensuring alignment with operational goals and requirements
Develop and maintain the Configuration Management (CM) Plan in accordance with DoD Enterprise standards
Create, manage, and track CM artifacts, including: Firewall rulesets and Information Technology Service Management (ITSM) knowledge articles, DTO (Defense Tasking Order) tracking and reporting for enhanced configuration control, and AAR (After Action Reports) summarizing implemented change outcomes and lessons learned
Coordinate deployment of User Interface (UI) releases, ensuring consistent and incremental delivery of functionality
Develop and present capability briefings, such as "GVS 101," to educate stakeholders and align configuration objectives with broader program goals
Maintain configuration baselines and develop effective auditing and status accounting practices to support compliance and operational requirements

Qualification

Change Control ProcessesChange Management ProcessesConfiguration ControlPlanningServices ManagementOperational DocumentationMicrosoft Office SuiteITIL FrameworkSharePoint OnlineCompTIA Security+Azure CertificationVideo Conference PlatformsAttention to DetailCollaboration Skills

Required

Bachelor's Degree in a related technical discipline
Active Secret security clearance
Minimum of 6 years' related technical experience
Strong understanding of configuration and change management processes compliant with DoD directives
Familiarity with CAB decision-making processes and lifecycle management
Proficiency in developing and maintaining operational documentation (e.g., CM plans, firewall rulesets, SOPs)
Meticulous attention to detail and a process-oriented mindset
Proficiency with Microsoft Office Suite (e.g., Word, Excel, Visio)
Ability to thrive in a highly collaborative, fast-paced, growth-focused environment

Preferred

Familiarity with Information Technology Infrastructure Library (ITIL) framework or similar change management best practices
Expertise in using SharePoint Online and Microsoft Power Platform workflows to enhance Configuration Management processes
Prior experience supporting DoD projects or familiarity with DoD Enterprise Service environments
CompTIA Security+ or similar for IAT Level II DoD 8570 certification
Experience in Pexip, Vidyo, or other video conference platforms
Certification in Azure or Cloud

Benefits

Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
Full flex work weeks
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

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General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Funding

Current Stage
Late Stage

Leadership Team

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Paul Nedzbala
Senior Vice President
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Ben Buckley
Vice President and General Manager
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Company data provided by crunchbase